my vista home premium sp1 crashes all the time, every day.
i sought help at tech-forums.net and got it, but i need more help.
i have a cooling pad and my chipset drivers are installed, but it still crashes.
please help, i dont know what to do.
How-To Geek Forums » Windows Vista
vista crashes (suprise).
(118 posts)
the geek, what started this thread was the article you wrote about vistas reliability monitor.
i opened it up and it shows red x's and yellow exclamation marks everywhere.
but im not sure on what the errors are.
all it says is that 'the computer did not shut down properly'.
luketurnbull, no i dont.
lighthouse, actually, it got better after sp1 and was crashing less.
but it still crashes too much.
help me find out.
the reason i ask for help is because my system properties windows says its not avaliable.
and my system information window says "cannot access the windows management instrumentation software. windows management files may be moved or missing."
heres the crash info: ***STOP: 0x0000007F (0x00000008, 0x8562F0C0, 0x00000000, 0x00000000)
Mak213 already explained to me that that is a kernel mode crash issue when i was in the tech forums (tech-forums.net).
Here is what MS suggests to fix the problem - It's probably all harware related. If your system is still under warrenty, I would quickly contact the manufacturer.
To resolve this issue, use the appropriate method:
If either software or hardware can cause a particular trap, a debug is required to determine which is the cause. If you suspect a hardware problem, try the following hardware troubleshooting steps:
1. Test the RAM in the computer by running the diagnostic software that is provided by the computer manufacturer. Replace any RAM that is reported as bad. Also, make sure that all the RAM in the computer is the same speed.
2. Try removing or swapping out controllers, cards, or other peripherals.
3. Try a different motherboard on the computer.
• If you are over clocking the speed of your processor, set it back to the speed at which it is designed to run.
• Check with the hardware vendor for any updated hardware drivers or BIOS updates, or both.
1. Usually there is diagnostic software in the BIOS. Just have a look - keep tapping F2 or ESC (depending on the make of the MOBO) during system boot and you get into the BIOS.
2. The coolpad does no harm
3. Understand your point on the motherboard - you might as well buy a new PC
4. If you had overclocked the CPU, you would know it. It does not happen by itself. From the way you ask the question one can assume that you are safe on that side.
Oh ok.
I know what youre talking about.
I think ive used it before and it didnt help, but ill use it again.
My dad got me this pc and even if he would pay another thousand to get me a new one, i wouldnt want it, because this computer is customized for me and i wouldnt want to touch a new one.
can you help me find how much ram i have, since no one else is busy with this thread right now?
ok well i dont see the word RAM anywhere, but heres a screenshot: http://i249.photobucket.com/al.....anager.jpg
can we do html or bb code here?
If you go to this link. It will scan your system, and give you options and prices
http://www.crucial.com/
Firstly. type "Crucial" into the "Forum Search" box above your first post.
It is the most recommended site for memory I know. And always the best quality chips (at a good price)
As you have a "custom built" system, they will not have a model listed for that. But they can still scan your system, and tell you
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