How-To Geek Forums » Windows Vista
usb/mouse stopped working
(38 posts)ok folks... i think i have a serious problem here
nothing seems to be working
my ipod, no matter which port it is plugged into, is not being picked up to sync in itunes.. but it will charge though
so what does that mean??
Anyone have ANY suggestions.. I am desperate and willing to try just about anything... please!
Codie -lyn, don't panic! A cool head is the first step to repair. Now if I understand you right, you have neither a mouse nor a working touchpad, right? There is very little we can do with your laptop other than admire it for now. But seriously. There are 2 options:
1. System Repair
2. Reinstallation of Vista
I suggest we first try a system repair because with a reinstall you would loose all your files.
Do the following: get your Installation disk or your recovery disk and insert it. Follow the Wizard to where the Language setting is. After that you get a screen where you have the REPAIR option. I think you have to push F5 (but I am not 100% sure - you'll see). Follow from there.
Codie-lyn, just some additions to your questions above
1. The USB drivers you can update in the Device Manager. Type DEV into the Start search field > go to Device Manager > Go to USB controller and double click > right click on the USB port
2. If your Ipod charges, that means you have electricity. So we can rule possible problems in this area out.
3 Your "Stand" connects to the same USB hub. That's why you have no connection there either.
I hope things will get better after the system repair. If not, we'll have to think of something else.
am i going to loose all my files if i do a system repair though?? I've being wanting to do it for months now, ever since my Windows Media Center just up and vansihed on me, but I thought I would loose everything..
oh and p.s. whs - my touchpad does work, but i had mucked wiht all the settings on it when i had a working mouse and didn't need it, and now for some reason i can't get back to the settings for it with out windows explorer freezing up. Does this make a difference at all? I guess the system would repair would just be best anyways, but I don't want to loose everything...?
With system repair your files should be ok. But it never hurts to back them up first (on an external disk, big USB or even a 2 or 4 GB SD card). With system restore that's different. In theory it should save them in Windows.old, but I would not bet on it. Last time I reinstalled Vista, they were not there.
if i may chime in here, i have pretty much the same problem...
for reference, a couple of pertinent specs:
windows vista ultimate (x86)
asus P5N-E SLI (BIOS v.0901 / feb. 20ish, 2008)
it started after two possible changes to my computer:
1) the last monthly windows update(s)
2) a new razer deathadder mouse i installed AFTER updating the firmware on a different computer (known issues with asus motherboards if not first updated)
when i first installed the mouse, everything worked just as it should. the mouse worked fine for a day or so until i think the MS updates were installed. the timing with this combination really sucks as far as troubleshooting is concerned.
anyway, i know the new mouse (and my old mouse, and another cheap usb mouse a friend lent me) works, so that's not the issue.
all of my USB-related drivers have been uninstalled and reinstalled to no avail. the only driver i haven't touched is my keyboard as it has somehow miraculously continued to work and is my only way to continue to interact with my computer.
curiously, when i go to repair my system from my windows disc, the mock OS (off the disc) loads whatever proper drivers (i'm guessing here) the mice need to track, and any of the three USB mice will work just fine. as soon as i get back to my regular windows install, however, the mice once again fail to track.
to me, this means a file or files are corrupt on my windows install. i have tried to delete the "infcache.1" file as i have read in a few places, but that didn't solve the problem either.
my conclusion is this ... how can i figure out which files (and/or driver inf/sys files) are corrupt on my windows install, and how do i go about replacing those files with the 'good' files from my windows recovery CD?
am i completely nuts here, or is my thinking based at least somewhat on reality?
sorry for the rant, but i wanted to be as specific as possible. this is quite the annoyance, and perhaps someone here can put two and two together ... once and for all.
thanks in advance for any help on the matter.
~ andy
one quite important thing i left out (sort of), none of the mice work with my current windows install.
however, all of the mice DID work while bumming around within the windows recovery disc if i booted to it.
i don't think i made that clear enough in my original post.
again, thank you guys very much for your help.
i posted here because i believe codie-lyn has the same problem i have. i didn't want to make a double-thread about the same problem. that was my thinking, at least.
s/he (codie-lyn) stated the mouse works fine on another computer. the problem has something to do with a USB/mouse combo and/or drivers/files for the USB ports (not the mouse itself, as i have also realized in my own situation).
we also both ran into the same problem at around the same time. i was quite surprised when using the search function here in the forums to find something so close to my problem as well as posted just recently.
do you or anyone see any better connection here? codie-lyn, did you get your situation fixed up? if so, how?
i certainly didn't intend to hijack this thread, but instead to add to the possible vantage points for what i think is the same problem.
if this doesn't seem like the same problem to others, i'll certainly start my own thread. thanks for the input whs.
Hey guys... nope.. still have the same problem. It's driving me crazy..I want to back up all my files before i were to do a system repair or re installation... but being that i can not plug in a USB device.. it's a bit harder. I made an attempt to burn all my files onto dvd discs... but every time i get a dvd in my laptop.. My computer starts freezing and acting really slow and stalling and stuff...Im not sure why it does this..but all I know is that I DO NOT have the patience for that kindof thing and will probably do more damage to it if it's not co-operating. Good news is... I'm starting to master my stupid touchpad! Bad News is - After about thirty minutes or so of computer usage.. my Synaptic Touchpad Enhancements stop working..and then it becomes a real hassle again. So right now.. untill I find a way to rest assured i wont be loosing all my files... I'm stuck without a mouse.. without an external harddrive (which is needed).. without my ipod.. without my pictures from my digital camera.. without my webcam.. and who knows what else I am missing out on..
No one has any more ideas eh??
Ok, I have been racking my brain trying to figure out why my mouse stopped working like some of the other posters on here. It was starting to get a bit frustrating using the keyboard to tab through everything to find out why my mouse stopped working, but! I found this reply
"There is a little button on the USB dongle (receiver) and also on the bottom of the mouse. Press both those buttons at the same time for about 20 seconds. That will sync the mouse with the dongle and it should work then. "
and what do you know, it works now! I just wanted to say thanks! and maybe give this a "bump" incase others have the same issue=)
I'm having the exact problem! I have a dell laptop with touchmouse.
I got a usb mouse cause I am not good at touchpad. lalala after a few months, BANG! stop working
What it does is make the connected sound when plugged in, move it 2 milimetres and it makes the disconnected sound it's bs! it also doesn't pick it up when it's disconnected but still gives power i REALLY need this fixed to play my game Garry's Mod (fullscreen) Do you think it's the usb mouse's usb connector?
caz from what i read it sounds like you need to:
Re-install vista.
re-install mouse driver. and it should work. or you could do what i did and ring up ur supplier (HP) and ask for help
in the end you will get it!.
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