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USB Port Error Code 28

(7 posts)
  • Started 3 years ago by davidbroido
  • Latest reply from raphoenix
  • Topic Viewed 2678 times

davidbroido
Posts: 4

To my understanding, most USB items are plug and play. I have tried to use several flash drives, a USB to SD card reader, a USB keyboard, and a USB mouse. All show up in Device Manager as "Other Devices" with Error Code 28 displayed for all of them. The system does in fact recognize them for what they are, i.e. "Found New Hardware" - be it USB Mouse, USB Receiver (For wireless logitech mouse), USB Flash Drive, USB Keyboard, but with a yellow question mark next to all of them, and windows will not automatically load the drivers for these items, nor does searching through windows update or the internet help either. It's now 4:45 P.M. and I have been searching threads and talking to Toshiba/Microsoft tech support and searching thread after thread after thread since 9:00 A.M. this morning to no avail.

I am running Windows XP Home 2002 Edition Service Pack 3. It's an old laptop that was a gift, and I just want to be able to transfer pictures, movies & music via USB flash drive to the laptop to use when I'm not by my desktop. The laptop is a Toshiba 1415-S105. It has three USB ports in the back which I am almost certain are 1.1, as the word enhanced would appear if they were 2.0. In the device manager under Universal serial bus controllers, there are four items listed:

Intel (R) 82801CA/CAM USB Universal Serial Host Controller - 2482
Intel (R) 82801CA/CAM USB Universal Serial Host Controller - 2484
USB Root Hub
USB Root Hub

Picture here - http://www.myspace.com/broido/.....9134509%7D

All four devices of the above listed devices state that they are "Working properly." I am at a complete loss, and even Toshiba was scratching their heads and sending me to Microsoft, where it is physically impossible to end up on the phone with someone who speaks English as a first language. I called Microsoft and they wanted to charge me $59 just for the answer. Ridiculous. In any case, is there anyone out there who has experienced the same problem, and found a decent fix for it. I am S.O.L. here until one of you good kind folks responds with a working solution.

Posted 3 years ago
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raphoenix
raphoenix
Posts: 14920

davidbroido,

Welcome to HTG.

Download this BUT DO NOT attempt to install it until we can find a better answer.
Is an old patch for Win2k BUT should already be in XP.

http://support.microsoft.com/h.....kbln=en-us

Rick P.

Posted 3 years ago
Top
 
raphoenix
raphoenix
Posts: 14920

Download this BUT DO NOT attempt to install it until we can find a better answer.
Is an old patch for WinXP BUT should already be in WinXP.

http://www.microsoft.com/downl.....layLang=en

Rick P.

Posted 3 years ago
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davidbroido
Posts: 4

I don't mean to be remotely rude Rick, but what is the point of downloading either of these files if I am not allowed to install it?

Posted 3 years ago
Top
 
raphoenix
raphoenix
Posts: 14920

@davidbroido,

Hoping another Member would come along and have a BETTER answer for you than me as I was unsure that the patch would solve your problem because you are already running Service Pack 3.

All is well now ?? :)

Rick P.

Posted 3 years ago
Top
 
davidbroido
Posts: 4

No, totally not Rick. I haven't even touched the damn thing since berating some Pakistani (No offense to Pakistani's) who couldn't speak English if his life depended on it that worked for Microsoft. I have no solution my friend. I'm about to wipe this and install a copy of 7 pro if someone doesn't come up with a decent answer. Again, no offense to you. Crossing fingers now.

Posted 3 years ago
Top
 
raphoenix
raphoenix
Posts: 14920

davidbroido,

I understand your frustration and searched MS again this morning for a possible solution that I may have missed.

Don't berate others who might not speak good English, remember they are berating you and I
for not speaking well in their native tongue also. :) :)

This will bump your posting once again to let other Members have a shot at an answer.

If NO-GO, then your suggested clean Install solution is probably the best bet.

Regards,
Rick P.

Posted 3 years ago
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