Bought Dell Inspiron 1525 at Staples in Jan 2008 preloaded with Vista. Had Blue screen problems from day one. After several tries with Dell service, set computer aside and bought Mac. In Dec 2009 Staples offered upgrade to Windows 7 with "free install" for $120. Took machine in for supposed 45 minute upgrade. Three days later was told that Vista was still trying to update itself and the only way to install Windows 7 was to clean the harddrive. Now I have windows 7, but without any of the preinstalls that came with Vista. I went to Windows Download site for windows 7 and selected several downloads, but when installed the machine froze up and I had to restore it to an earlier time.
I called Dell support and they wanted to "sell" me the solutions package. Does anyone have any ideas on how to proceed?