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How-To Geek Forums » Windows Vista

Updated Bios and now my keyboard won't work correctly

(23 posts)
  • Started 4 months ago by haenischr
  • Latest reply from haenischr
  • Topic Viewed 448 times

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haenischr
Posts: 12

I think that may be the problem as it's the only thing I can think of. I have a Dell Inspirion 1520. Tried a new keyboard-same problem. When you type one letter you usually get 2, usually the one below the key you typed. Using a USB plugged in keyboard, it works fine. Thanks for any help

Posted 4 months ago #
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LH
LH
Posts: 7130

haenischr hi. Uninstall your keyboard driver in Device Manager. Reboot. Does that that work ?

Posted 4 months ago #
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haenischr
Posts: 12

No, but I got excited it might! Thanks, any other suggestions?

Posted 4 months ago #
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LH
LH
Posts: 7130

Did it start happening after an MS Update, or installing a program ?

Posted 4 months ago #
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haenischr
Posts: 12

all I remember doing out of the ordinary was clicking (stupidly) on a BIOS button without having a clue what it was. No newly installed programs

Posted 4 months ago #
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LH
LH
Posts: 7130

Ah. Reboot the computer, and keep hitting F2. That maybe will get you into the BIOS Then enable USB's, and keyboard.

Posted 4 months ago #
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haenischr
Posts: 12

No, didn't do anything

Posted 4 months ago #
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LH
LH
Posts: 7130

Not F2 ? That doesn't get you into BIOS ?

Posted 4 months ago #
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haenischr
Posts: 12

no, I'M ILLITERATE with this stuff though.

Posted 4 months ago #
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LH
LH
Posts: 7130

Can you get into the BIOS at bootup ?

Posted 4 months ago #
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haenischr
Posts: 12

No, but maybe I'm doing something wrong
thanks for being patient

Posted 4 months ago #
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LH
LH
Posts: 7130

Try the Esc, or the Delete key, as you are booting up.

Posted 4 months ago #
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haenischr
Posts: 12

I did it and still no change

Posted 4 months ago #
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ScottW
ScottW
Posts: 6609

haenischr, an Inspiron 1520 is a laptop, right? Is there a problem with the built-in keyboard that is causing you to use and externally connected USB keyboard?

EDIT: sorry, I think that I misread your first post. It is the built-in keyboard that is giving double characters.

Posted 4 months ago #
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ScottW
ScottW
Posts: 6609

From Dell Support, it is the F2 key to enter BIOS on an Inspiron laptop. However, if you are getting a double character, the system might see a "3" and not enter BIOS.

Posted 4 months ago #
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haenischr
Posts: 12

yes! I think that is what was happening..so dumb me finally used the external keyboard and got into BIOS. Everything is set enabled, still a problem with laptop keyboard.Thanks

Posted 4 months ago #
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haenischr
Posts: 12

ANY NEW IDEAS???

Posted 4 months ago #
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raphoenix
raphoenix
Posts: 5223

haenischr,
---
Check to see if the keyboard outage is a coincidence by flashing the Bios back to the previous version.
---
Regards,
Rick P.

Posted 4 months ago #
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haenischr
Posts: 12

I would love to.....how?

Posted 4 months ago #
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raphoenix
raphoenix
Posts: 5223

haenischr,
---
I think I mis-read the post also.
---
Thinking.
---
Regards,
Rick P.

Posted 4 months ago #
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