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Ukash on 7

(8 posts)
  • Started 1 year ago by dulcie
  • Latest reply from vistamike
  • Topic Viewed 424 times

dulcie
Posts: 77

How can I remove a virus that has jumped on my laptop? 'Ukash" I can't do a thing . it has completely blocked everything! Can't even start up in Safe Mode. It starts to do it but then changes and I end up with the same again. It says its from Australian federal Police and i have to pay $100 to have it removed! Please can u help?

Posted 1 year ago
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gedstar
gedstar
Posts: 521

All the options that I've seen tell you to boot into safe mode, so there not going to work for you, do you have a Windows 7 DVD to boot from?

If so here's some options for you
http://www.sevenforums.com/tut.....tions.html
If you don't have a Windows 7 DVD you can download from below
http://www.mydigitallife.info/.....tal-river/

Posted 1 year ago
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dulcie
Posts: 77

Not sure what I've got but will check. thanks

Posted 1 year ago
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vistamike
vistamike
Posts: 10945

The Ukash virus is a particularly nasty piece of ransomware. Even if you paid, the virus will still exist.
There are in the UK, Ukash from the Met Police, Yorkshire and Manchester Constabulary. Ukash is just the way that the thieves get money from you with nothing in return.
I have recently had 3 of these to repair and they all failed even in safe mode (just a white screen).

You could try carrying out the suggestions here; http://malwaretips.com/blogs/remove-ukash-virus/

However the recent variant of the virus has made it harder to eradicate and even getting data off is nigh impossible. (I managed only one of the machines above).

It is likely that a complete reinstal of the Operating system is the best and only option, hopefully you have a backup of your data already.

Mike

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

I always found the bootables to be the best way of removing them : http://www.howtogeek.com/howto.....fected-pc/

Posted 1 year ago
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vistamike
vistamike
Posts: 10945

Good point Neil. I have use various boot disks but with the recent variant of Ukash have not been able to get rid of this one at all. But it is worth a try!

Mike

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

Always worked for me Mike :)
I seem to recall I posted a thread on this some time back, will have to try and find it again.

Edit : here you go, and was a nasty thing especially if its been on the system for some time, perhaps a reinstall is the way to go : http://www.howtogeek.com/forum.....replies=12

Posted 1 year ago
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vistamike
vistamike
Posts: 10945

http://www.howtogeek.com/forum.....replies=12

I remember. The virus has changed / got more serious since then because 6 months ago I was able to get over it with these methods.

Posted 1 year ago
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