How-To Geek

All of a sudden a couple of weeks ago I was infected with this virus & I didn't know until recently when I would click on a website it would redirect me to some ad or a completely different web page . I was told to download Avg so I did which was pointless because all it did was tell me about all the viruses I had & delete them but once I ran it again they got "erased" again . Avg didn't erase my main virus all it said was object name: c:\Windows\System32\services.exe . & it said threat cannot be removed the infected system file cannot be cleaned because the original file was deleted and replaced by a malware file . Please follow these instructions to manually restore the original system file & remove the threat . I did all it said Whixh was to restore and download a cd , didn't work . I have Malwarebytes Anti-Malware so I ran that Whixh keeper saying it qurantied it but it still didn't go away the virus was still there . Next day I tried to run the Anti-Malware again & it didn't work it wpuld say things like D:\Helpthiscomp\mbam.exe the specified path does not exist . Check the path , & then try again . wouldn't even let me open it or restore my computer or anything at all . The problem is only getting worse . Please help .

http://support.kaspersky.com/5350 Rick is correct and it will probably come to that but see if you can run this. At this point can't hurt.

AnnaQuezada, Let us know how you make out.

I would try to run a System Restore from the "System Recovery Options" screen. Follow this tutorial to get that screen:
http://www.howtogeek.com/forum.....?replies=1

There, at the point where you open the Command Prompt, you can try to run a System Restore. Make sure you download an appropriate Windows 7 version (32-bit or 64-bit, the same you already have).

But as others say, probably it is much better to reinstall Windows 7 from your recovery partition or from a DVD with one of those official ISO mentioned in that tutorial.