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the specified location does not contain information about your hardware

(2 posts)
  • Started 3 years ago by benhowdle89
  • Latest reply from ispalten
  • Topic Viewed 5175 times

benhowdle89
Posts: 3

Hi,

a client has a load of laptops (all xp), i was installing Oki printer drivers on 3 of them, first two were laptops, the last was a notebook (Compaq). The Oki printer is a C5650 sat on the network (192.168.1.75). I downloaded the same driver from the Oki website that i had for the previous two. Went to control panel -> printers -> Add printer -> new tcp/ip port -> ip address -> "Have Disk" went to downloaded location, selected driver, error: "the specified location does not contain information about your hardware"

Any ideas? Is it that its a notebook?

Any advice welcome, its looking a little embarrassing in front of the client! :)

Posted 3 years ago
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ispalten
ispalten
Posts: 6259

This LINK has a possible solution.

Irv S.

Posted 3 years ago
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