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Talk to a human?

(6 posts)
  • Started 5 months ago by VinceR
  • Latest reply from Scott
  • Topic Viewed 246 times

VinceR
Posts: 1

Does anyone know how to talk to a real, live human being at MSN and Optonline?

Every time I send an e-mail to MSN with a question, I get a reply that says I have to identify the service I'm asking about, but there is no hint about how to state the question without getting another similar reply.

With Optimum, I can't even figure out how to go beyond the inadequate help screens that I'm led to.

Thanks

Posted 5 months ago #
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warlock
warlock
Posts: 4100

http://support.microsoft.com/kb/940784 Did you try anything here.

http://support.microsoft.com/c.....s=canadaen Or maybe this they might be able to direct you.

http://www.contacthelp.com/dir.....ingID=1248 Or this.

Posted 5 months ago #
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Scott
Scott
Posts: 5618

Always a good time of year to roll this out:

http://gethuman.com/

Posted 5 months ago #
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warlock
warlock
Posts: 4100

Good find Scott could be very useful.

Posted 5 months ago #
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vistual
vistual
Posts: 3135

is OP trying to get customer service number for optimum?

Posted 5 months ago #
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Scott
Scott
Posts: 5618

That's a great site we've posted before,
( http://www.howtogeek.com/forum.....?replies=4 )
Optimum is listed there too :)

Posted 5 months ago #
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