My dad recently acquired a second-hand HP laptop. It has a recovery partition; however, when I try to run the system restore (which this computer desperately needs) it says a recent software change maybe preventing access. Any ideas on what steps I might take to get around this or possibly alternative options?
System Restore - Cannot Access(18 posts)
What's the full model number so you can find your drivers? Put it in here: http://www8.hp.com/us/en/support-drivers.html
If they aren't available extract your drivers from the laptop with this using default settings. Put it on a usb stick so you can run it from there and save the drivers to it as well.
Burn the W7 iso with this at 4x: http://www.imgburn.com/index.php?act=download
Read this and click on " Using the Custom Installation Option".
Are their any product keys for MS Office you might need to get on it? Get that first. it will show the Windows P/Key as well and any others you deem important.
I think Belarc Advisor will show it. http://www.belarc.com/free_download.html
You could keep the Recovery partition (if it's there) to save an image of your new installation and have it as your personal recovery partition using Macrium. If you want to do that just format C: drive and install Windows to that. You can deal with the other later.
I'm not at home now but just put the disk in and boot up with it and follow that MS article for a custom installation as I mentioned in the previous post. You should get asked during installation where you want to install and that will be C:. you want to format c: as well. You can always cancel until you get to the actual formatting...have a look and put the disk in.
This topic has been closed to new replies.