My dear Scott, you are an excellent teacher, so that’s why I’m picking up a few things!
Here’s what I’ve done so far
I tried to run chkdsk /F c: again and chose No to a dismount and like you said it asked to schedule the check to run the next time Windows restarts.I chose yes, it restarted but nothing…so I tried the command chkdsk /R c: (every time, I ran all the commands you’ve told me-is that the right thing to do?) and here is the outcome:
The type of the file system is NTFS.
Volume label is ACER.
CHKDSK is verifying files <stage 1 of 5>
139584 file records processed
File verification completed
445 large files records processed
0 bad file records processed
0 EA records processed
50 reparse records processed
CHKDSK is verifying indexes <stages 2 of 5>
15 percent complete. <287870 of 525289 index entries processed>
Deleting index entry config.sys in index $I30 of file 5.
525289 index entries processed.
Index verification completed.
CHKDSK is recovering files.
19 percent complete. <1 of 5 unindexed files processed>
Recovering orphaned file config.sys <1958> into directory file 5.
6 unidexed files processed.
CHKDSK is verifying security descriptors <stage 3 of 5>
139584 security descriptors processed.
Security descriptors verification completed.
16759 data files processed
CHKDSK is verifying Usn Journal
36274104 USN bytes processed
Usn Journal verification completed
CHKDSK is verifying file data <stage 4 of 5>
139568 files processed
File data verification completed
CHKDSK is verifying free space <stage 5 of 5>
16652858 free clusters processed
Free space verification is completed
Windows has made corrections to the file system.
92697599 KB total disk space
25779600 KB in 121116 files
62444 KB 16760 indexes
0 KB in bad sectors
244123 KB in use by the system
65536 KB occupied by the log file
66611432 KB available on disk
4096 bytes in each allocation unit.
23174399 total allocation units on disk
16652858 allocation units available on disk.
Failed to transfer logged messages to the event log with status 50.
Then, I typed the same command again, chose no to a dismount and yes to schedule the check to run the next time Windows restarts.
When it restated, a black screen came up with the options
Startyp repair (recommended)
Start Windows normally
So I choose , startup repair.
It took me after a while to the same blue backround as in the system recovery options, only now the screen says
Your computer was unable to start
Startup repair is checking your system for problems…
If problems are found, Startup Repair will fix them automatically. Your computer might restart several times during this process.
And then sorry I didn’t have time to take notes of exactly what it said…but it was something like "the repair wont change any files"
When the repair was complete, it restarted …the acer screen and then a black screen.
I waited for 15mins, in case it was loading or something but it was stuck to the black screen with the white arrow of the mouse on it. And I couldn’t do anything…so I powered it off (sorry, I know you don’t like that…)