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How-To Geek Forums » Windows Vista

Strange Outlook Issue

(3 posts)
  • Started 10 months ago by mysticgeek
  • Latest reply from InDiSent
  • Topic Viewed 366 times


mysticgeek
mysticgeek
Posts: 250

I am relying on our geek network to come up with a solution on this one for me! Not often the teacher comes to the students ... but lets roll.
One of our readers Wasim has a strange Outlook problem and I am at a loss on this....

I have a bit of a weird one for ya. I use gmail and i have outlook 2007 as my email client on a windows XP Pro SP2 machine. I have mail rules setup for many things and most of them work. However, there is one that is not working right. I have it set to move any email from info@newegg.com into a folder that i have created called NewEgg. It moves the mail in there, but it does it twice. Also, it leaves a copy of the mail in the inbox. I have it set to move and not copy, but it still leaves a copy. Also, If i get an email from newegg it will be duplicated. for example: newegg sends an email on 1/8/08 at 7:41am, that same email will be in my inbox twice. When i check my gmail from the gmail interface it is only there once. It seems like Outlook is downloading the same message twice. Funny thing is that it only happens with mail from newegg. Please let me know if I've left any information out that you may need. Thanks.

I was thinking it was an exchange issue or SPAM filter setting... but ... he is using Outlook @ home.

Posted 10 months ago #
 
jd2066
Posts: 3326

That makes since if I understand the gmail IMAP actions sync page correctly.
It appears if you just move a message that translates on gmail to adding the message to a new label but not removing it from any other label.
As labels are translated to folders and you can't share messages between folders the same message will appear as a copy in each folder.
I think rules wise it maybe better to just use the filters in gmail then rules in Outlook.

Posted 10 months ago #
 
InDiSent
InDiSent
Posts: 422

I'm actually using pop. Hey Geek, i posted this question on the forum before i knew mysticgeek was going to post it. can you delete my post? thanks.

Posted 10 months ago #
 

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