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Sony Recovery Help

(19 posts)
  • Started 2 years ago by cschultz48
  • Latest reply from germ-x
  • Topic Viewed 395 times

cschultz48
Posts: 21

Ok, my original HD crashed, bought new HD. Thought I would be smart and use a system image from another pc to get mine going. Not a wise move I have now found out. Got my Factory Rescue DVDs today. Now when I go to boot my system with the Rescue it stays at the Error Recovery page and will not go further. I used a system image from an HP pc (totally stupid I know) now how can I erase that crap and start from scratch???

Posted 2 years ago
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whs
Posts: 17584

Go into command prompt of your recover CD and run these commands:

Diskpart
List disk
Select disk n (where n is the number that was given for your disk in List disk)
Clean
Create partition primary
Format fs=ntfs quick
Active
Exit

That will define an empty primary, active partition into which you can install. It will be one of the choices during the installation process.

Posted 2 years ago
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cschultz48
Posts: 21

It will not let me access my cd or command prompt. How do I get to that from boot up?

Posted 2 years ago
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Ruja
Posts: 230

Look at the sticker on your laptop (Certificate of Authenticity) for your Windows 7 version and product key. Download the corresponding official Windows 7 ISO image for your Windows 7 version from here: http://www.askvg.com/direct-do.....nd-64-bit/

With Windows 7 USB/DVD Download tool you can make a bootable DVD or USB with a Windows 7 ISO image: http://www.microsoftstore.com/.....vd_dwnTool

Use this DVD or USB to perform a clean install of Windows 7 with your product key. At some point you will be presented with your current partitions, delete everything and start repartitioning from scratch, as in this tutorial (steps 10 onwards):
http://pcsupport.about.com/od/.....part-1.htm

If you need any additional help just ask.

Posted 2 years ago
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cschultz48
Posts: 21

I have the Recovery Disks from Sony but it will not boot with them now. It keeps going to the Error Recovery screen and will not go any further. That is not going to work. I tried to boot from USB even changing BIOS and still goes to Recovery Error screen. How can I wipe the HD from boot up?

Posted 2 years ago
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Ruja
Posts: 230

Those instructions should work, just follow that tutorial, but if you have trouble with these official Windows 7 DVD then something else is going on. Make sure the DVD drive or USB drive are at the top of the boot order.

Posted 2 years ago
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germ-x
Posts: 5310

Are you sure you have a Windows7 bootable installation disk and not just the recovery / repair disk?
Do you have your optical device set as first boot order in your BIOS?

Posted 2 years ago
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cschultz48
Posts: 21

The optical drive is first order. I am using the factory recovery disk kit fro Sony. Ahhhh... it says on the back "for use to access the Vaio Recovery Center and recover the preinstalled operating system and software applications in the event your computer cannot operate normally." Ok so I need to copy the above links to a DVD or can I use my external HDD? You guys are awesome. Germ-x you especially have helped me considerably and I'm sure you are shaking your head at me...
:)

Posted 2 years ago
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germ-x
Posts: 5310

Glad the first part got sorted. Your recovery image was on your hidden partition but since you put an image on the hdd you might have destroyed your recovery image.
Well once you download the win7 .iso and burn to a DVD you will always have a bootable install disk.

Posted 2 years ago
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cschultz48
Posts: 21

I downloaded the iso from the links above mentioned to my external HDD and when I boot it says BOOTMGR is missing. According to other forums I should be able to go to my command prompt (I cannot access this now) to correct...
So now what can I do to get the iso to load?

Posted 2 years ago
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Ruja
Posts: 230

You have to burn the ISO to a DVD using this program:
http://www.microsoftstore.com/.....vd_dwnTool

Or this one:
http://www.imgburn.com/

Copying the ISO file directly to an external HDD, DVD or USB drive doesn't work.

When you have your DVD ready, insert it into your PC, make sure the DVD unit is first in the boot order in the BIOS, and restart your computer.

Posted 2 years ago
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germ-x
Posts: 5310

Did you burn your .iso file with imageburn? If not what did you use to burn the disk with.
http://www.howtogeek.com/howto.....h-imgburn/

Posted 2 years ago
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cschultz48
Posts: 21

Ok, I just downloaded it to my external HDD. So I can burn it to DVD from HDD correct? Oh please say yes?
Can I burn to CD-R or does it have to be DVD?

Posted 2 years ago
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Ruja
Posts: 230

It must be a DVD, a CD is not large enough. Follow this guide to burn the ISO image with ImgBurn:
http://forum.imgburn.com/index.php?showtopic=61

Use this if using a Mac:
http://lifehacker.com/251758/m.....le-to-disc

Posted 2 years ago
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germ-x
Posts: 5310

If you insert the first DVD you burned whay files do you see? Do you see an autorun or setup file or do you see the same.iso file you downloaded?

Posted 2 years ago
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cschultz48
Posts: 21

I am about to burn the files now to DVD had to stop n get some more...

Posted 2 years ago
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cschultz48
Posts: 21

Yeah!!!! It's finally working it is installing Windows now. :) Do I still need to use my recovery discs from Sony for all the drivers?
You guys are awesome on here

Posted 2 years ago
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Ruja
Posts: 230

Keep that Windows 7 install DVD in a safe place. It can be really useful, to repair a PC or to backup files (and of course to reinstall Windows if needed).

You should have most drivers already installed. You can check that with "Device Manager", search that in the Start Menu. In Device Manager, look for any device with yellow triangles, and check, under Display Adapters, if the graphics driver for your card is installed (nVidia, ATI, Intel, etc...), or if it is using a generic driver.

If a device needs a driver (or if you are using the generic graphics) just right-click on it and select "Update Driver Software...". On the next window select "Search automatically for updated driver software". If it finds a driver then you are ready with that device. If it does not find a driver, repeat and select "Browse my computer for driver software". Insert your recovery disk, and select it as the place to search. Select "Include subfolders". If the disk contains the drivers they will be installed.

Otherwise, you will need to download them manually from here:
http://esupport.sony.com/perl/select-system.pl
In this case you will probably need to run the downloaded installer to install the driver.

Posted 2 years ago
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germ-x
Posts: 5310

If you look at the recovery disk there should a folder called drivers with subfolders for your audio, video, etc.
The most important one you need first after the Win7 installation is complete is the chipset driver. This should be on your recovery disk.
You can pop the disk in and view it through Windows Explorer unless you have another file manager.
If your drivers are located on this disk and you have to manuallly open different folders to find their location then suggest when all done you make a custom driver disk.

Posted 2 years ago
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