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How-To Geek Forums / Windows 7

(Solved) - Shutdown

(56 posts)
  • Started 5 months ago by tsmith777
  • Latest reply from tsmith777
  • Topic Viewed 689 times

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tsmith777
Posts: 881

Warlock, the Kaspersky rescue disc in your link will not download, it says it is v. 10 dated June 2010 and not supported.

Posted 5 months ago #
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GuiltySpark
GuiltySpark
Posts: 4024

Downloads fine for me.

Posted 5 months ago #
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tsmith777
Posts: 881

When I click on download it goes to another page and shows the download link but I cannot click on it.

Posted 5 months ago #
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warlock
warlock
Posts: 4100

Works for me too. Try again.

Posted 5 months ago #
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GuiltySpark
GuiltySpark
Posts: 4024

http://support.kaspersky.com/4162

Click the part that says "You can download the distributive of Kaspersky Rescue Disk 10 from Kaspersky Lab servers."

Posted 5 months ago #
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tsmith777
Posts: 881

Guilty, I downloaded it and installed it as well as ImgBurn and dragged the Kaspersky downloaded file to ImgBurn, inserted a DVD and it burned it to the DVD and said operation successfull. should I restart and rung the disc now?

Posted 5 months ago #
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GuiltySpark
GuiltySpark
Posts: 4024

You have to boot from the disc so make sure CD/DVD is your first boot priority in the BIOS setting.

You may have to push F2 or F11 or a combination of keys to enter the BIOS.

Posted 5 months ago #
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tsmith777
Posts: 881

I changed the BIOS to boot from DVD, and restarted, it did boot from the DVD, I pressed any key as the instructions say, accepted the terms, hit enter for Graphics Mode a then I get a totally black screen. I waited for about 5 minutes and it did not start????? I just can't seem to get anything right.

Posted 5 months ago #
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warlock
warlock
Posts: 4100

Well tsmith777, As GS said earlier, you may be better off taking it to a local shop. I probably would have done a system reinstall. Still don't think your too old by the way. LOL

Posted 5 months ago #
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tsmith777
Posts: 881

LOL Thanks for your and GS's response. I think I'll just reinstall windows and if that dosen't fix it I'll just forget about it and put up with the Forced Shutdown, the computer woks great except for that problem. Thanks again.

Posted 5 months ago #
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GuiltySpark
GuiltySpark
Posts: 4024

A Forced Shutdown will do more damage to your system each time, if a re-install doesn't solve things (don't forget to back up any files you want kept) then take it to some one local that can help, at least then they can SEE what's happening each time.

Posted 5 months ago #
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warlock
warlock
Posts: 4100

Ditto.

Posted 5 months ago #
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tsmith777
Posts: 881

It's interesting, I went to an XPX club forum where the responders are from Dell and he told me that that is normal in Windows 7, I tried to explain that I have had Dell Computers for many years and that has never happen. He refuses to answer me now

Posted 5 months ago #
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tsmith777
Posts: 881

Whatever was wrong, after reinstalling windows (Upgrade) and downloading 94 updates and cleaning out all the garbage it is now fixed and now it runs great and shuts down and restarts properly. My computer is also lightning fast now. I very much appreciate the input from all of you folks. Thanks again for all you help now and in the past.

Posted 5 months ago #
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warlock
warlock
Posts: 4100

@Tom, A reinstall is usually best if you can do it. Suggest you install http://www.microsoft.com/secur.....y/mse.aspx if you didn't already. I knew you were not too old. LOL.

Posted 5 months ago #
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tsmith777
Posts: 881

I have had MSE for a long time and love it, along with SAS, Malwarebytes and Ccleaner. Well, maybe I'm not. LOL The talent that resides at HTG constantly amazes me, you guys are awesome.

Posted 5 months ago #
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