How-To Geek

When I click on the folder, Task Manager, nothing happens

tsmith ,

Do you have a Lexmark Printer ?

Try using the in built False Positive button to send the sample to SAS they can then tell you if it is a genuine FP or something serious.

But I think that dll file is to do with your Lexmark.

It should be on the Quarantine page, you may have to select View Logs to get there.

Here is a sample of what it looked like on the older builds : http://www.superantispyware.co.....tml?faq=28

but it should be somewhere similar.

Am running a scan at present so can't check.

Sorry was having dinner :)

You can probably get rid of Trojan.Agent/Gen-Tres but to be sure you need to check in the AppData folder under that path appdata\local\temp\......

If you can't see the appdata folder then you will need to show it, as by default it is hidden.

Yes it will.

I am unsure of the path name \.exe in that appdata folder it is strange that there is no file name however, I wouldn't put it past a piece of malware to work that way.

That is the reason I suggest to check that path/filename fully to see that it doesn't belong to anything necessary.

Malware is a generic term that covers all aspects of 'nasties' = Virus, Trojans, Hijacks etc...

As to the cause ? Unsure from this end.

Nope, that did not help. I still get the FORCE shutdown page.

Oakey Dokey thanks

http://www.howtogeek.com/howto.....fected-pc/ Read through this and try the Kapersky rescue disk.