I bought a laptop in November of 2012 and it came with windows 8 it's also an hp series 2000 with intel core i3.... Ok soo I'm on my laptop and then all of a sudden it freezes and then a blue screen comes on saying that I have an error and that it needs to do a reboot or restart or something like that so it does that then it turns off and then back on. Then it does the normal looking start up where the thing goes in a circle with the hp logo but then a blue screen comes up saying that there was an error and then it goes to automatic repair and then just does nothing for a very very very long time!!! so I just turn it off and I tryed to look up on my iPad on how to get to do a safe mode boot or something like that and multiple web sights said to hold down the Shift key and continuasly hit the F8 button but my problem is that I have tryed doing that for litaray 2 days and still nothing happens I even do it as I turn it on and I don't stop until that blue screen turns on. So im just wondering what can I do? I need my laptop for school... I'm using my iPad if your wondering how I'm posting this and I can't use my iPad for school because I'm not good at typing on this like I am on my laptop and it took for ever to type this up so I'm hopeing that someone can help me!!!!
Shift & F8 does not work on my Windows 8!!!(13 posts)
walmart will not take it back, you must go through the manufacturer because they are the ones who issue the warranty. Read your documentation that came with it. You should be able to hit either a key or two keys together @ boot to enter Recovery mode. Your model may have the option to recover windows without affecting your data files. If it does not you need to get your files off and then do a recovery back to factory state which will restore the machine to the way it was when you bought it. You can then put your files back on.
Post the exact model # here and I can look that up for you if you can't find your documentation or are lost here.
First of all, W8 is very difficult to get into Safe Mode, almost have to do that from a restart within Windows 8.
The problem is how W8 boots, much faster as a lot is pre-loaded from a single file I think? Anyway if you do it from a POWERED OFF STATE it is much easier.
Here are some links, read them all, one might provide a clue, but most talk about doing it from a RUNNING W8 system, which you do not have.
Also go on the web site of the laptop vendor, should have a support contact, ask for help there...
What exactly were you doing when the blue screen appeared? Did you install anything (software or hardware) prior or make any system wide changes? If I were you I would do a factory restore after saving any files I do not want to lose. Your lappie should have a recovery partition to do just that. You just need to find out which key(s) to depress during boot. refer to your user manual that came with the machine or look it up on hp.com. If not sure post your exact model number and one of us can look it up for you.
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