Thnx for all the effort everyone!
How-To Geek Forums » Windows Vista
(Solved) ~ Restoring Computer? *Please Help*
(54 posts)
Ok so, if you were reading this thread about 3-4 days ago when i made it, you would know that i basicly want to restore my computer back to the factory settings, and i have came to the point where my Pc was asking for a password..
well i called [ACER] and they told me that (that password, was made by me, when i first turned on my Pc){Which very unfotinaly, i don't rember the password}
How ever they did tell me that i could take my computer in for 150$ to have this password removed.
IF ANYONE KNOWS (OR KNOWS SOMEONETHAT KNOWS) HOW TO POSSABLEY DO THIS WITH AN ACER APIRE E380, PLEASE HELP!!
They are gangsters. $150 for a 5 minute job (for them) is unbelievable. But they are right in so far as you must have set a password during the installation. You can try this tool which works off a CD http://home.eunet.no/pnordahl/ntpasswd/ - if this does not work, there are others.
@whs: That is for resetting a Windows user password. It won't fix a recovery password as it's in a different format.
@all:
I searched online and found a blog post at http://denerding.blogspot.com/.....words.html which says you can use a Linux boot disc to find the current password.
If that is correct then I agree with whs that is unbelivevable that Acer would charge $150 for it.
jd, thanks for clarifying that. I was not sure myself - that's why I said "if this does not work, there are others". I guess it's a trial and error business. But your link, I had not seen yet. Seems easy with this one. Probably easiest with Knoppix?
PS: I am going to bed now. Maybe you can lend our friend a hand during my night.
@raphoenix: Just imagine a newbee who wants to free space and sees this D: drive with a bunch of odd files. Deletes them and then cannot do a recovery.
Also if a recovery partition shows up as a drive letter then programs like Windows Backup may want to back up to it and if the user does so not knowing any better will not have a good backup in place.
ok, im back.
From the last post i made till now i was restoreing my computer, and reinstalling all the programs i use, such as winrar, winamp, some torrents :D
The dum guy at ACER told me that i had no hope, and that i couldn't change the password to the eSecurity managment, in any sort of way.
Although, i simple took less then a minute to find out he was wrong, All Programs---Acer empowering tech---eSecurity AS SOON as i clicked on that icon, it give me a little form: "NEW PASSWORD---COMFIRM NEW PASSWORD---HINT..
so it gose to show you! NEVER CALL ACER FOR HELP
i got to say that jd2066 did a great help to me, by providing the links that took me to the restore screen.
wow for my first thread on this site, it was a success!
THNX FOR All the help, great site
also.. i found one more little problem :D
while i was setting up my Pc again after resoting it, by mistake i put my time zone as pacific...when i should have put it was eastern...ill post a new thread on this.
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