Subscribe to How-To Geek

Login / Signup

Welcome to the How-To Geek Forums

We encourage you to register on our forums and post any questions you might have. The How-To Geeks monitor this forum and will respond to your question quickly.

How-To Geek Forums » Windows Vista

(Solved) ~ Restoring Computer? *Please Help*

(54 posts)
  • Started 1 month ago by Brazilianboiii
  • Latest reply from Brazilianboiii
  • Topic Viewed 441 times


1 2 3
Brazilianboiii
Brazilianboiii
Posts: 65

I resently downloaded some files, that gave me some virus, and i also have many more programs with codec
s with windows media payer, as well as some games i have installed on my PC.
Last time when this happened i took my computer to a geek sqaud store, and they restore my computer all the way back , as if it was BRAND new, all the settings were defult, NOT ONE program was installed besdies the defult programs like windows meida player, and a free tril of Norton Internet security.
I wanted to know if anyone could show me how to put my computer back, as Geek Squad did?

PLEASE RESPOND BACK, I REALLY NEEDED SOME HELP WITH THIS...

I run a Windows Vista Home Premiume
If i sound confusing please let me know
Also my computer never came with a factory CD or DVD...

Posted 1 month ago #
 
jd2066
Posts: 3326

The recovery instructions can very by make and model number so could list what your computer's make and model number is?

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

Um, i run an Acer Aspire E380
Server Pack 1, Build 6001

is this eough?

Posted 1 month ago #
 
whs
whs
Posts: 6322

Unfortunately I lost the specific Acer reinstallation instructions. But I still found the ones for Gateway/Emachines. I think this is close enough that you can try the steps from there - you may have to wing it in steps 6 and 8. They may be somewhat different on an Acer.

1. Copy all your own files and folders to an external storage (Disc, USB stick even SD card - 1 GByte capacity should be ample - even 512 MB)
2. Shut the PC off
3. Turn the PC back on and keep hitting the F8 key repeatedly until the Advanced Boot Option Screen appears
4. Click "Repair Your Computer" –if you are not already on it, use the up and down arrows to maneuver to it and then press ENTER
5. Next you have to pick your country and click OK
6. On the "System Recovery Options Screen" click "Restore Application" (last option)
7. Follow the on-screen instructions
8. When prompted, click on "Full Factory Recovery"
9. Click "Next"
10. Click "Yes"
11. Go and have a cup of coffee - don't touch anything - for a while it seems like nothing is happening
12. After many minutes, recovery will complete and you click "Finish"

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

Give me a sec.. ill send some screen shots of what i see when i get the boot menu...

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

So by the looks of this which options should i choose...

Posted 1 month ago #
 
whs
whs
Posts: 6322

"Repair your Computer" - navigate to it with the UP arrow.
PS. I could only see 1 picture. The other 3 did not show.

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

try now... see how crazy my computer is... not even pictures are showing up for people to see

Posted 1 month ago #
 
whs
whs
Posts: 6322

OK, Now I see. The other ones worked as links.

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

Wait.. here's the links to the pictures...
HOPEFULLY THIS HELPS.
http://i438.photobucket.com/al.....G_2862.jpg
http://i438.photobucket.com/al.....2864-1.jpg
http://i438.photobucket.com/al.....2865-1.jpg
http://i438.photobucket.com/al.....G_2867.jpg

Posted 1 month ago #
 
whs
whs
Posts: 6322

Next is "Complete PC Restore" It's OK. You're doing fine.

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

ok i did that.. then it says please insert the back up discs.. which i had to make my own, i know
when i put them in.. it gives me an error

Posted 1 month ago #
 
whs
whs
Posts: 6322

Now you got me. No idea why it would give you the error. Was there no option to go to the recovery partition (e.g. D:\) or a "Restore Application" option?

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

yes it says something, D:\ or E:\
want a screenshot of that thing too?
it's not problem i could take another one.
i REALL needed to fix this computer, it's been having problems since Febuary,08

Posted 1 month ago #
 
whs
whs
Posts: 6322

Ya, the screenshot could help. Do you happen to know which is your recovery partition - D: or E:? Usually it's D:, but if you have 2 physical disks in the system, it can also be E:.

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

well E [I don't know if its the same for ALL computer] is my DVD/Cd Drive.
let me work on that screenshot.

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

Posted 1 month ago #
 
whs
whs
Posts: 6322

Hmm, it apparently does not find your recovery partition. You can try to put D:\ into "Location". But I am not certain whether that helps. I think we have to find a proper ACER reinstallation procedure. It seems to work somewhat differently. Too bad I lost the one I once filed ( I lost it during my last system restore with Ghost). And I do not have an Acer myself to check it. Maybe some Acer user can help us.

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

No, it dosen't let me type anything for "New location" or any of the other options.
Perhaps, i could google this "ACER Reinstallation Procedure"
If you still have ANY ideas please help.

Posted 1 month ago #
 
Brazilianboiii
Brazilianboiii
Posts: 65

Humm.. i found something here:
http://www.computing.net/answe...../1925.html
what could you tell me.

Posted 1 month ago #
 

RSS feed for this topic

1 2 3

Topic Closed

This topic has been closed to new replies.

Sponsored Links
Getting Started
About How-To Geek
What Is That Process?
svchost.exe
jusched.exe
dwm.exe
ctfmon.exe
wmpnetwk.exe 		wmpnscfg.exe
rundll32.exe
wfcrun32.exe
Ipoint.exe
Itype.exe 		Wfica32.exe
Mobsync.exe
Cmd.exe
Dpupdchk.exe

Copyright © 2006-2008 HowToGeek.com. All Rights Reserved.