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Restore Back to Factory Settings

(45 posts)
  • Started 6 years ago by sgs
  • Latest reply from LH
  • Topic Viewed 118619 times

sgs
Posts: 14

I have an Acer Aspire 4920G notebook running on Windows Vista Home Premium and I want to restore it back to factory settings. But when I went to the "Repair Computer" option in the advanced options screen, I got these options only:
Startup Repair
System Restore
Windows complete PC restore
Windows Memory Diagnostic Tool
Command Prompt

There was no option for me to restore it back to factory settings.
So I just want to know how do you restore it back to factory settings without Recovery Disks.

Posted 6 years ago
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whs
whs
Posts: 17584

Here is the procedure for a Gateway/E-Machines. But it should be very similar for your Acer:

1. Copy all your own files and folders to an external storage (Disc, USB stick even SD card - 1 GByte capacity should be ample - even 512 MB)
2. Shut the PC off
3. Turn the PC back on and keep hitting the F8 key repeatedly until the Advanced Boot Option Screen appears
4. Click "Repair Your Computer" –if you are not already on it, use the up and down arrows to maneuver to it and then press ENTER
5. Next you have to pick your country and click OK
6. On the "System Recovery Options Screen" click "Restore Application" (last option)
7. Follow the on-screen instructions
8. When prompted, click on "Full Factory Recovery"
9. Click "Next"
10. Click "Yes"
11. Go and have a cup of coffee - don't touch anything - for a while it seems like nothing is happening
12. After many minutes, recovery will complete and you click "Finish"

Posted 6 years ago
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sgs
Posts: 14

But I was not given the "Restore Application" option. Do you know why?

Posted 6 years ago
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whs
whs
Posts: 17584

It may say something a little different on an Acer. As I said, this is a Gateway setup. Since I do not have an Acer, I am not exactly certain what the option is at that point in time. Just look on the system recovery screen and pick the one that sounds most logical.

Posted 6 years ago
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sgs
Posts: 14

I tried "Windows Complete PC Restore - Restore your entire computer from a backup" but an error occured.

"An internal error occured. The following information might help you resolve the error:
Incorrect function. (0x80070001)"

And the thing is that I do not have a backup.

I also tried "System Restore" but it says that I do not have any restore points.

Posted 6 years ago
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sgs
Posts: 14

Are there any other ways to restore it back to Factory Settings?

Posted 6 years ago
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Bartman
Bartman
Posts: 1287

Just a shot in the dark but try start > type recovery in the start search box > does that bring up
recovery manager?

Posted 6 years ago
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sgs
Posts: 14

nope... it does not.

Posted 6 years ago
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sgs
Posts: 14

What should I do now? Should I bring it back and ask them to help me retore back to fatory settings?

Posted 6 years ago
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whs
whs
Posts: 17584

OK, let's go back to basics. Do you have a recovery partion (usually D:\) Have a look into "COMPUTER" > double click on D:\ and tell me what is on it.

Posted 6 years ago
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Lighthouse
Lighthouse
Posts: 13598

It would be handy if you could post a screenshot of your Disk Management window

Posted 6 years ago
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sgs
Posts: 14

Mine's on C:\. I have a "Partition" text document that read inside it:
rescan
select disk=0
select partition 4
assign letter=F

Does this help?

Posted 6 years ago
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whs
whs
Posts: 17584

I really don't know what this is. Don't you have a D:\ partition. It would help if you posted what Lighthouse suggested. It should look something like that. Note: My recovery happens to be E:\ because I have 2 disks in my box and D:\ was assigned to the second disk.

Posted 6 years ago
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sgs
Posts: 14

Posted 6 years ago
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Bartman
Bartman
Posts: 1287

Try alt + f10 at startup.

Posted 6 years ago
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whs
whs
Posts: 17584

sgs, whatever you posted last does not show - at least not here. That is what I see.

Posted 6 years ago
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Lighthouse
Lighthouse
Posts: 13598

Good one Bartman. (Alt+F10 for both Acer and Compaq)

Posted 6 years ago
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Bartman
Bartman
Posts: 1287

I have my moments :) Thanks!

Posted 6 years ago
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sgs
Posts: 14

Posted 6 years ago
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sgs
Posts: 14

er... can the screenshot be seen now?

Posted 6 years ago
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