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How-To Geek Forums » Windows Vista

Removing a site from restricted zone

(11 posts)
  • Started 1 month ago by Feather
  • Latest reply from Feather
  • Topic Viewed 392 times

Feather
Posts: 81

I cannot remove one of the sites I use frequently from "Restricted" .I did not put it in there.It will not give me an option to remove it when I type the address into the box.Is there anything I can do?

Posted 1 month ago #
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ScottW
ScottW
Posts: 6609

Feather, which version of IE are you running? It should not matter, since the procedure should be the same. Shutdown IE, just in case, go to Start -> Control Panel -> Internet Options (under Network and Internet in the category view). Choose the Security tab, select the Restricted Sites zone and click on the Sites button. Click on the site that you want to remove in the "Websites" box, the click the Remove button. Typing in the name is *only* used to add sites, not remove them.

Posted 1 month ago #
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Feather
Posts: 81

Hi Scott
I tried this but the site in question did not appear in the list even though it was apparently in the restricted zone. It appeared when I typed the first few words into the box. I did click to remove but it is still coming on in protected mode. I wanted to upload a picture into this site but it is preventing me from doing this.

Posted 1 month ago #
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ScottW
ScottW
Posts: 6609

Why do you say the site is "apparently" in the Restricted zone if it's not in the list? When you start typing in the text box, IE will attempt to autocomplete the website using a history. But, again, that text box is *only* for adding sites.

Which site is it?

Posted 1 month ago #
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Feather
Posts: 81

It is www,formalines.com. It is a craft site I have used for years.My computer is in protected mode when I am visiting it.I have tried to add it to safe sites but it just says that I cannot as it is already in restricted.

Posted 1 month ago #
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ScottW
ScottW
Posts: 6609

OK, that's troubling. Here is a KB article from MS about the registry keys that are used for security zones in IE. First, we want to check if there are Local Machine settings that are overriding your User settings. From a Command Prompt, run:

reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings" /v Security_HKLM_only

If this returns a valid value of 0x1, that's trouble. We are hoping for an error message that there is no such key or value. Next, let's look at the sites that you have in your User account trusted and restricted zones so we can determine if formalines is in there already. Run this command to see the list:

reg query "HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains" /s

Each listing will have the domain name and a DWORD value. A value of 0x2 means Trusted Zone and a value of 0x4 means Restricted Zone. Do you see formaline on that list? (BTW, none of these commands change the registry, they just read it).

Posted 1 month ago #
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Feather
Posts: 81

Thanks Scott.The first command brought nothing up but an error message. The second command brought a black box
with writing in it which just flickered for a while and disappeared without me being able to read much on it!

Posted 1 month ago #
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ScottW
ScottW
Posts: 6609

I expect that the black "box" you are seeing is the Command Prompt window. You need to start Command Prompt first, then enter the commands in the window. Launch it from Start -> All Programs -> Accessories -> Command Prompt. By default, this window has a black background with light grey text for commands and their output. Run the second command there and you will see the output.

Posted 1 month ago #
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Feather
Posts: 81

Hi Scott.
I did that but cannot see formalines in the list.

Posted 1 month ago #
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ScottW
ScottW
Posts: 6609

Feather, sorry for the delay in responding. Try searching the entire registry for "formaline". It may be showing up in another key that somehow overrides your personal Zone lists. It doesn't make much sense, though.

If you don't find it there, you could try to Reset IE Settings in the Internet Options, Advanced tab. That will erase all the entries in the zone lists.

Posted 1 month ago #
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Feather
Posts: 81

Thanks Scott.Will try this. It is not majorly important,I just like to know why things happen! :)
The only time that it is a problem with this site is that sometimes I want to upload a photo into it and it prevents me.

Posted 1 month ago #
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