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Problem with my external hard drive

(16 posts)
  • Started 1 year ago by Exeter
  • Latest reply from perryculary
  • Topic Viewed 1263 times

Exeter
Exeter
Posts: 33

Hi HTG,

I have a problem: I have an external hard drive 500GB Seagate. Suddenly began the device to make sounds. The hard drive is present in "Hardware Device" menu, its properties say it is working properly, but is not present any more on my computer menu to try to open it. I tried everything to recover an important data I have in with no results at all. Any help is please appreciated, thanks

Posted 1 year ago
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raphoenix
raphoenix
Posts: 14920

Open an Administrative Command Prompt.

Type in:

diskpart

list disk

Post what you see.

Rick P.

Posted 1 year ago
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Exeter
Exeter
Posts: 33

Thanks raphoekix

I will try it out now,

Posted 1 year ago
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Exeter
Exeter
Posts: 33

Rick P,

This is what I get on:

PS: I have two partitions in my laptop C: 70.6 GB; D: 70.6 GB (coming from fabric). I have connected also my Momentus 5400.6, 500 GB External Seagate Hard Drive

(Sorry, my Operating System is in Dutch language) Grootte= Size -- Vrij= Free -- scfh= hard disk

Posted 1 year ago
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whs
whs
Posts: 17584

There is no 500GB drive. What is that 2048GB drive.

Posted 1 year ago
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Exeter
Exeter
Posts: 33

wsh,

What the hard drive shows now is abnormal for me, want the Seagate HD indicates to have only a volume of 500 GB.

PS: This External Seagate hard drive is a small device like those designed for a laptop

Posted 1 year ago
Top
 
raphoenix
raphoenix
Posts: 14920

The Momentus 5400.6, 500 GB External Seagate Hard Drive has lost its geometry and may have failed completely.

Type in these commands in the command prompt and see if it fixes.

DiskPart <PRESS ENTER>

list disk <PRESS ENTER>

select disk 1 <PRESS ENTER> [ BE CAREFUL TO SELECT THE NUMBER OF THE EXTERNAL SEAGATE DRIVE ]

clean all <PRESS ENTER > (Will Take a LONG While)

create partition primary align=1024 <PRESS ENTER>

format fs=ntfs <PRESS ENTER> (Will Take a LONG While)

exit <PRESS ENTER>

exit <PRESS ENTER>

Close system and Reboot the machine

Posted 1 year ago
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Exeter
Exeter
Posts: 33

Ok raphoenix,

I will doe what you instruct me now, I will be back, thanks

Oh, something that I would like to ask yo please: Once this job is done, will be the Data still intact in the device?

Posted 1 year ago
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raphoenix
raphoenix
Posts: 14920

Let me know in 12 hours. :)

Posted 1 year ago
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Exeter
Exeter
Posts: 33

OK raphoenix

I will be back with you in 12 hours,

Posted 1 year ago
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germ-x
germ-x
Posts: 5310

Once you format your drive all data will be lost

Posted 1 year ago
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raphoenix
raphoenix
Posts: 14920

Many, many failures like this we see and very, very few are able to recover anything.

If folks read the forums, they wouldn't purchase USB mechanical HDDs.

Is like the Boot Manager Missing Problem, nobody thinks about the issue until it happens to them
and then it's too late.

Rick P.

Posted 1 year ago
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Exeter
Exeter
Posts: 33

@ raphoenix

The hard drive test was executed as instructed. The process worked for about seven hours strait, then suddenly, hard drive stopped working at all, (no sound, no nothing and dead !!). I understand that problem a severe one was, so better is to think now in having a new device like that one you suggest to have. I have learned a lot from your excellent skill, so I really appreciate that also a lot, thanks raphoenix,

Posted 1 year ago
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raphoenix
raphoenix
Posts: 14920

Please give me a link to where you purchase parts.

May be Moderators LH or SarahJames can help interpret language. :) :)

Posted 1 year ago
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Exeter
Exeter
Posts: 33

OK, I don`t remember right now about that link, but I will look for that information further, to be given to you raphoenix, thanks a lot,

Posted 1 year ago
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perryculary
Posts: 5

i formated my drive once without knowing what i was doing :( never again, that fo sure!

Posted 1 year ago
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