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Problem with HTG Server?

(26 posts)
  • Started 6 years ago by whs
  • Latest reply from The Geek
  • Topic Viewed 2684 times

whs
whs
Posts: 17584

Is there a problem with the server? On all of my 4 browsers it takes forever to log on and then to pull up a thread. Sometimes I even get a time-out. No problem with any other webpages though. Anybody else have a similar problem?

Posted 6 years ago
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Lighthouse
Lighthouse
Posts: 13598

Yep, lots of timeouts

Posted 6 years ago
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Lighthouse
Lighthouse
Posts: 13598

Edit. this one was postdata. The original timed out

Posted 6 years ago
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whs
whs
Posts: 17584

I think I'll wait until the Geek fixes it and play in some other yard.

Posted 6 years ago
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Lighthouse
Lighthouse
Posts: 13598

Seems ok for the moment

Posted 6 years ago
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thegeek
The Geek
Posts: 2059

We're having a flaky network issue, I think.

I'm going to yell at the hosting company.

Posted 6 years ago
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jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2815

ya i couldn't get on for like 5-10 min. earlier today just timed out

Posted 6 years ago
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ross
Posts: 0

I'm not sure if it's still ongoing, but everything loads very quickly and without problem for me.. (?)

Posted 6 years ago
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jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2815

it seems to be better now

Posted 6 years ago
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jd2066
jd2066
Posts: 3814

It does seem better now.
A few minutes ago I couldn't post at all.

Posted 6 years ago
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thegeek
The Geek
Posts: 2059

Got a very quick response from The Planet (the new hosting provider):

"We were recently experiencing an ongoing network drop due to router saturation. The issue has since been resolved and your server is currently online and accessible via ping and ssh. We apologize for the delays and the inconvenience that this matter has caused. Should you still be encountering issues with network connectivity simply update this ticket. If not it will be automatically closed in 7 days. Thanks for choosing The Planet!"

I'm going to setup some monitoring to catch the problem if it happens again.

Posted 6 years ago
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whs
whs
Posts: 17584

Good. Seems to be better now. If they have "router saturation" (whatever that is), they must not have enough capacity. I hope this is not one of those garage outfits.

Posted 6 years ago
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thegeek
The Geek
Posts: 2059

The Planet is one of the largest hosting providers in the world, if not the largest overall. They should be able to handle pretty much anything.

Router saturation means there was a problem with a section of their network being overloaded with too much traffic.

If this becomes a recurring theme I'll move elsewhere, but I assume they'll fix the problems.

Posted 6 years ago
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whs
whs
Posts: 17584

That sounds reassuring. But it used to work better in the "old days". Recently there seem to be more slowdowns - but maybe that is only my observation. When it drags, I always crosscheck with other websites to make sure it is not my system. My testsites are usually Photobucket, Neowin and Alternate (a German technology mail order oufit). I also check with IE, Firefox and Opera - sometimes even AOL.

Posted 6 years ago
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thegeek
The Geek
Posts: 2059

By recently do you mean since sunday, or the last month?

I've personally noticed a lot more problems in the last month, which is the reason for upgrading...

Posted 6 years ago
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whs
whs
Posts: 17584

Last few days. And I think to remember a few on Sunday - I thought you were still tuning the new setup.

Posted 6 years ago
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thegeek
The Geek
Posts: 2059

Alright, gotcha.

We've had a few problems while getting the new setup working and trying to optimize everything. I'll get everything under control.

Posted 6 years ago
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whs
whs
Posts: 17584

I am sure you will - no sweat.

Posted 6 years ago
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sparky7415
sparky7415
Posts: 419

This site does seem slow on both my xp and vista machines,mainly in the forums.

Posted 6 years ago
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sparky7415
sparky7415
Posts: 419

Trying to get in to any forum is like watch paint dry.The Geek should be compensated for a crappy server,over 10 hours now,ridiculous.

Posted 6 years ago
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