I hope you can help me.
First that all, I’m running Windows Vista 64 bit.
The problem I’ve is that I can’t log in Windows. Just before I should see my different accounts icons, my computer gets freeze. In fact, it’s not the first time it happens, but all the previous occasions, I logged in safe mode and restore my system to a created restore point and all worked.
But this time, logging in safe mode with networking (from there I’m writing) and trying to restore system, it tells me that: “No restore points have been created…”. So, for some reason the computer has erased all my restores points. When I try to create another one, at System properties windows, the tag System Protection doesn’t appear. I don’t know if maybe it’s because I’m in safe mode but anyways the fact is that I can’t restore my system.
So, I’m trying to restore my startup for first time but when I reboot, my only 3 options are those of same mode, there is not any option about restore startup. I booted from my System Recovery Disc (who came with the laptop) and after choosing the language, I only get 2 options: Delete all files in the computer and install Windows from zero and Reinstall windows putting my files in c:\backup but it says that it’s probably I will need to reinstall all my softwares. So, in brief, there isn’t a restore startup option.
Thank you very much for any kind of help.