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problem connecting to a particular IP address

(3 posts)
  • Started 5 years ago by cjennings45
  • Latest reply from ispalten
  • Topic Viewed 606 times

Posts: 2

I have recently upgraded from Vista Home Premium to Windows 7 Home Premium. Since upgrading I am unable to view my security camera where I work from my PC. The page pulls the "Internet unable to display webpage" When I click to diagnose I get " The remote resource won't accept the connection" HELP

Posted 5 years ago
Posts: 567

Did your home IP address change due to DHCP, after the upgrade?

Posted 5 years ago
Posts: 6259

It could be the A/V or Firewall you are using? It could be blocking ports.

A few things to try. First I'd try PING IPAddress from a command prompt and see if you can even reach it? The IPAddress can be in the form of or

One other thing would be turn off the FW and A/V temporarily to see if that is the cause.

I assume you are on a Router, and if so, this shouldn't be a problem unless your ISP has given you a new IP Address and the camera will only accept your old one. Look at the ROUTERS web pages to see your true Internet IP Address or GO HERE with a browser to see your WAN IP Address. The IP Address of your system given by the Routers DHCP server should not matter.

Irv S.

Posted 5 years ago

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