How-To Geek

I purchased my computer online and paid for MS Office as part of the package. I did not receive the discs for MS Office; it was preloaded. I didn't realize it at the time, but the MS operating system was 32-bit. Now I want to speed up my computer by installing the latest 64-bit operating system and adding some more RAM. I will have to wipe my system when I load the new 64-bit OS, and I will lose my MS Office. I have contacted the online store that sold me my computer and they have refused to provide me with the original MS Office discs. I feel as though the discs should belong to me since I paid for the software. What recourse do I have to obtain the original MS Office discs so that I can use MS Office with my new 64-bit operating system?

Hi alaskagriz

If you have a valid Product key for Office you can download the software, someone here should be able to provide a link to download from. Please state what version of office you have.
Once you download the correct version associated with your product key, just install and use the key.

Found this for Office 2010

If you purchased an Office 2010 Product Key Card and don’t have Office 2010 preloaded on your PC, you can download the software. Do the following:

Locate your 25-character Product Key. You must have a valid Office 2010 Product Key to install and activate your downloaded software.
Return to http://office.microsoft.com/en.....A101847520
Click download.
Follow the steps online to download and install Office 2010.

Ged

P.S. once you get OS and all apps installed, i would recommend creating an image of the hard drive, saves so much time if you need to rebuild!!!!

Check on the bottom of your machine (if it's a laptop) or somewhere on a desktop. There may be a sticker with the Product Key (same for the OS). If it isn't there, you may be out of luck.