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outlook.pst file size became zero after repair - request urgent help

(12 posts)
  • Started 2 years ago by abhiluck
  • Latest reply from Xhi
  • Topic Viewed 2589 times

abhiluck
Posts: 15

Dear All,

I am using outlook 2007. Yesterday, It is found that both outlook.pst(around 1.0 GB) and archive.pst (around 9 GB) are corrupt. Hence, I started scanpst.exe to repair outlook.pst file first and it got repaired successfully (unfortunately I did not take the backup before repair). It started working fine.

Now, after some time I thought of repairing the archive.pst file. Suddenly I realized that the size of my outlook.pst (which was repaired earlier) has become 0 KB and outlook is no longer recognizing it.

Members are requested to please suggest the possible reason for this mishap. Also, please let me know the recovery process (if there are any).

Anticipating an early and positive reply.

With Regards
Abhishek Kumar

Posted 2 years ago
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scorpion99
Posts: 1033

are you sure it is the same file? haven't you made a backup of it before trying to repair it?
try to search for PST file in your computer , perhaps there is a temporary copy somewhere

Posted 2 years ago
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abhiluck
Posts: 15

System was thoroughly searched for any pst files. Nothing found.
Is it because of running scanpst.exe which might corrupted the file and further erased it ??

Posted 2 years ago
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scorpion99
Posts: 1033

no , usually scanpst try to repair the file and delete it or erase it whatever is it status. could you check your antivirus quanrantine , the file might be there in case it is infected.

Posted 2 years ago
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abhiluck
Posts: 15

It is not available in quanrantine

Posted 2 years ago
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G41M
Posts: 902

Try Recuva.. A long shot but worth a try. The new version can recover deleted file more than 4gig in size.

Posted 2 years ago
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GuiltySpark
Posts: 4024

There's that link again.

Posted 2 years ago
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ronniesonora
Posts: 919

abhiluck, check here also xxxxxxxxxxxxxxxxxxxxxx

Edit: Red To Web of trust. I have to remove it.-- GMod

Posted 2 years ago
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Xhi
Posts: 6298

@GuiltySpark, not sure I see anything wrong with Tommybrendan's link.

Posted 2 years ago
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GuiltySpark
Posts: 4024

http://www.websitesafetycheck......oolbox.com

http://www.mywot.com/en/scorec.....oolbox.com

product may be fine but source is dodgy.

Posted 2 years ago
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ronniesonora
Posts: 919

So, if Tommybrendan's link is bad, how come you removed mine?

Posted 2 years ago
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Xhi
Posts: 6298

Yours was red his was yellow. http://www.mywot.com/en/scorec.....arn-viewsc

Posted 2 years ago
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