I have a new PC with Windows 7
I installed Outlook 2007
I used Windows easy transfer to transfer everything from old PC
I opened Outlook and all my emails are there
If I click the Contacts navigation bar I can see all my contacts

However:
If I create a new email and click TO, there are NO contacts shown

If I right click on Contacts and click properties and click Outlook address book tab, I cannot tick "Show this folder as an email address book" because it is greyed out.

I have tried going to Tools, Account settings and selecting address books. There it shows "Outlook Address book MAPI". If I click change the dialog does not list any address books. I can't remove it because remove is greyed out
I can't create a new address book because it says "Account or directory type already
exists" !!

How do i make my address book show?
How do I just delete the address book and start entering them manually?

Thanks Narf

Image 1 shows what I see when I click the contacts navigation pane. As you can see all my contacts are there

Image 2 shows what I see when I right-click on the Contacts at the top and click properties. Then select outlook address book tab. The tick box is greyed out so i can't tick it

Image 3 shows what I see when I select tools/Address book and when i click To on an email

Image 4 shows what I see when I select tools / options and select mail format

image 5 shows what I see when I click change to change the address book

Thanks for your advice. I did the following

Unistalled Outlook 2007
Moved the PST file to desktop
Reinstalled Outlook and started it
It complained there was no PST file and seemed to be looking for the one I moved ! How does it know?
I clicked cancel but it won't let me in to outlook to set it up. Is there some other file I must delete?

After posting this, I clicked OK instead of cancel and outlook opened up with no emails or contacts obviously. I then went to import and imported the PST file from the desktop. Unfortunately, it shows the same as I had before and images above. :-(

Before reinstalling again try this:

Close Outlook
Click on Start, right click on outloook that's pinnned to your start menu - Properties - Show Profiles - Add. After you walk thru the setup make sure the new profile is selected under "Always use this profile". Then open outlook. You should have no data in it until you import it. If that works go back to outlook properties and delete the old profile.

Narf

Jeremy,

Sounds like your right clicking on outlook from the recently used programs. There should be another outlook at the top just under IE. That is the one to right click on. (The one above the grey bar) If it isn't there locate Outlook in your menu system right click on it and select 'Pin to start menu' that will put it there.

Narf

This is where I am clicking

this is what i see

thanks again

jeremy

I'm glad that you got it running! Headaches like that can be a real pain. I don't care for WET. I perfer to transfer things the old way, copy to an external and then copy to the new system. At least your up and running.

Narf