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(Solved) - opening docs

(10 posts)
  • Started 1 year ago by ldldparker
  • Latest reply from ldldparker
  • Topic Viewed 499 times

ldldparker
Posts: 5

I cannot open any word or exel docs, I get window that says "Microsoft Word (exel) Starter cannot be opened. Try again or repaair the product in Control Panel." I have tried Control Panel and clicking or right clicking only gives me the option to "Uninstall". I ran a system restore today to clear up issues with email attachments that had occured after loading music apps. Now I can attach email items but cannot open docs.
Can anyone tell me whats up???? How can I fix this asap???

Posted 1 year ago
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whs
whs
Posts: 17584

Do you have Word and Excel or their free readers installed.

Posted 1 year ago
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ldldparker
Posts: 5

No never needed it before. No free readers

Posted 1 year ago
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ldldparker
Posts: 5

Ooops yes word starter and exel starter that came w/puter. I was able to do pretty much anything in word, readers dont have that option, correct?

Posted 1 year ago
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whs
whs
Posts: 17584

The starter program is only working for 3 months after install. Then you have to buy a product key. Get this free Word reader. There is a similar one for Excel.

http://www.microsoft.com/en-us......aspx?id=4

Posted 1 year ago
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ReadandShare
Posts: 127

Was it "starter" -- or was it a trial version that has now expired?

Edit: Just saw whs' post above. Yeah, your Office probably expired.

If you don't require cutting edge Office features (eg VBA macros) -- then I highly recommend downloading a FREE office suite substitute instead. LibreOffice is popular. But I like the lighter / nimbler Kingsoft 2012 office suite. Their fancy version costs money, but the free version is plenty powerful (and truly free -- no time limit).

Posted 1 year ago
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whs
whs
Posts: 17584

Same thing - I think.

Posted 1 year ago
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warlock
warlock
Posts: 4100

http://support.microsoft.com/kb/2465140 This may help.

Accepted Answer · Posted 1 year ago
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ldldparker
Posts: 5

It came with the puter, I got it about a yr ago, it wasnt a trial. So these sites are my best option?
They r safe and I cant get back what I had?
Also will I be able to re-open/edit all of my prior docs with any of these options? I have a TON of stuff saved!!
I will look at this http://support.microsoft.com/kb/2465140

Posted 1 year ago
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ldldparker
Posts: 5

Thanks all, will try http://support.microsoft.com/kb/2465140
Then Kingsoft 2012 office suite

I just need to be able to open and edit the docs I have...hopehope!

Posted 1 year ago
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