I have had Norton (now Roxio) GoBack on my computer and decided to uninstall it. I first disabled it and let GoBack remove its data from each partition on my HDD, as I want to switch my o/s from XP to Win-7.. Unfortunately, GoBack failed when partway thropugh this operation and completely wrecked my HDD so that I cannot start my computer. This is the Second computer where I have experienced this same problem. I had to replace the HDD on that occasion, as there appears to be no way to rectify this problem. Norton/Roxio will not provide a solution. Can anyone suggest an answer, short of replacing yet anothe HDD?
Can you also warn other users to avoid installing this program, as it is worse than any virus I have ever encountered.
Any help will be appreciated
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Norton GoBack Removal
(3 posts)
Norton products can usually only be removed with their special removal tool. Maybe you want to try that. Else, the Revo Uninstaller does a good job too. You have to use the "advanced" option (option #4) and delete all registry entries and files left behind.
GoBack hooks itself into the MBR and Partition table it seems, hence why the drives were 'wrecked'.
I'd check these 2 Symantec pages :
http://service1.symantec.com/S.....1206595007
http://service1.symantec.com/S.....2611363307
Note: Roxio and Symantec are interchangeable here and if you don't see it under Roxio, use Symantec.
Irv S.
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