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no sound on presario c500 laptop using windows vista

(3 posts)
  • Started 7 years ago by realmaster
  • Latest reply from realmaster
  • Topic Viewed 3821 times

realmaster
Posts: 2

Just purchased a Compaq Presario c500 laptop and there is no sound. Called HP support and they could not resolve this issue. Must send unit back. Thought I might get some help here before sending it back. Get sound with external speakers, also get sound when in the bios setup page. But not when in windows. Thanks

Posted 7 years ago
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nrv1013
Posts: 35

You could try installing the Vista audio driver.

http://h20000.www2.hp.com/bizs.....rio%20c500

You'll have to pick whatever version of the Presario c500 laptop you have and which operating system.

Posted 7 years ago
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realmaster
Posts: 2

Reinstalled Vista audio driver, Still not functioning. Thanks for your quick response.

Posted 7 years ago
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