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No Results Displayed Outlook Office Assistant

(7 posts)
  • Started 6 years ago by goodguy
  • Latest reply from goodguy
  • Topic Viewed 1391 times

goodguy
Posts: 9

Outlook 2003 office assistant is not returning any results after text is entered in search box. Ideas anyone?
Thanks

Posted 6 years ago
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Scott
Scott
Posts: 5618

You may have to enable in your firewall settings.

Posted 6 years ago
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goodguy
Posts: 9

Scott
Can you give me some pointers? I have no idea how this relates.
Thanks

Posted 6 years ago
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Scott
Scott
Posts: 5618

Once, back in the day I was using AVG's free firewall, I changed some setting and had to enable Microsoft Help manually in the configuration.

I no longer use AVG, but in OneCare, the first time I needed to use Outlook help, 'Microsoft Office Help Viewer' had to be allowed first.

Which firewall are you using and have you made any changes to it of late?

Posted 6 years ago
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goodguy
Posts: 9

This is at work with many users and I have proxy enabled therefore firewall settings not relevant in this case. Only one user affected.

Posted 6 years ago
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Lighthouse
Lighthouse
Posts: 13598

@goodguy. It would have been more helpful to us, If you had said that in your original post. Us geeks tend to know specific things. And changing things as you go along, does not help.

Posted 6 years ago
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goodguy
Posts: 9

Not sure what you mean. What have I changed?. I'm providing additional information as it pertains to the responses I get. This method has worked for me for 15 years!

Posted 6 years ago
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