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No hard disk is detected

(9 posts)
  • Started 5 years ago by axlvtt
  • Latest reply from raphoenix
  • Topic Viewed 27284 times

axlvtt
Posts: 3

Hey guys:

I need some help. I just had a new custom PC built and I was setting up BIOS and ran into some trouble. Whenever I reboot the computer, I get this:

Adapter 1 disk information
No hard disk is detected!

and then it tells me that NTLDR is missing and to press ctrl+alt+del to restart. However when I go into bios setup utility, under main is clearly says Sata 2 Hitachi HDP725050G, which is a detected IDE device (Hard Disk).

Can anybody help me out? Thanks.

Posted 5 years ago
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jd2066
jd2066
Posts: 3814

It's possible the system is refering to one SATA connection as adapter 1 disk and another SATA connection as adapter 2 disk.
So with nothing connected to the adapter 1 disk, the BIOS wants to tell you that.
And the other hard drive is connected to adapter 2 disk and it's boot loader it's messed up so that error is displayed.
The way to fix the first error would be to go into the BIOS and set the adapter 1 disk to none so the warning doesn't appear.
The way to fix the second error would be to fix the boot loader some how (Varies depending on OS version) or reinstall Windows.

Posted 5 years ago
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axlvtt
Posts: 3

Hello jd2066:

Thanks for replying. When I go into BIOS, the Atapi cd-rom is assigned to Sata 1, while the Hard Disk is on Sata 2. Wouldn't this mean that something is connected to the adapter 1 disk?

I cannot fix the second error because I have never installed windows yet. The entire computer and all of its parts are brand new.

Thanks,

Alex

Posted 5 years ago
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jd2066
jd2066
Posts: 3814

I guess that would mean something was connected. I'm not sure about that error now.
With the drive being brand new that makes the NTLDR error even more odd. A blank drive can't have that error.
Did you have the Windows install disc inserted?

Posted 5 years ago
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axlvtt
Posts: 3

Hello jd2066:

Sorry for the late reply. I decided to just stick my windows vista cd in the cdrom just to see what happens, and it looks like it installed windows successfully, meaning it does detect the HDD just fine. I don't know why during startup, it tells me that no HDD is detected. Thanks for taking your time in helping me out :)

Posted 5 years ago
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jcmuelle
Posts: 10

Try disabling your IDE connection in BIOS. Unless you have your HDD hooked up with IDE and not SATA, you should not have your IDE adapter running in BIOS.

Posted 5 years ago
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raphoenix
raphoenix
Posts: 14920

@jcmuelle,

NOT so fast.

CDrom/DVD may be an IDE Device.

Kindest Regards,
Rick P.♦ :)

Posted 5 years ago
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jcmuelle
Posts: 10

@raphoenix

quoting axlvtt "Thanks for replying. When I go into BIOS, the Atapi cd-rom is assigned to Sata 1, while the Hard Disk is on Sata 2. Wouldn't this mean that something is connected to the adapter 1 disk?"

Both connected to SATA. Therefore, if IDE is not being utilized and it is not disabled then it would bring up the message "no HDD found"

Posted 5 years ago
Top
 
raphoenix
raphoenix
Posts: 14920

jcmuelle,
Check your build and manual.
You may have your SATA Cables connected in (Reverse) OR connected to SATA Secondary Ports.
The System Boot HD should be connected to SATA Primary Port (1).
Appears from info you provided, the CDrom is SATA and it should be connected to SATA Primary Port (2).
Bios Boot Order Should be something like:
1. Floppy
2. CDRom
3. Hard Drive
4. PXxx
If there is a Bios setting to choose which SATA HD Boots First, choose SATA Primary port (1) HD.
Don't have custom Mother Board Spec Sheet so am guessing and giving Standard Setup for (1) HD machine.
Post Back as to trouble shooting results.
Kindest Regards,
Rick P.♦ :)

Posted 5 years ago
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