Whenever I turn on my printer, it goes through a series of checks. This printer has a paper feed scanner on top. I never use the paper feed scanner, because I haven't used it to send faxes. Just a few days ago, I turned on my printer and it started to make a strange noise. (see the link I provided)
I traced the noise to the top paper feed scanner. I tried to use the paper feeder, and found out that it does still work! But why is it making these noises?
Hi gregoryshock125 ,
It could be that someone has changed the selection tray/feeder so when it starts, it automatically tries to feed new paper through.
Or
It could be that someone has used it and there is a little paper caught in the rollers check it over to make sure no scrap paper has made its way in.
need one of these !
The Printer is a HP Photosmart Premium Fax C309 series. The noise is getting worse! It's in the top lid, paper feed. I believe this paper feed is only used for scanning documents. I've never used it before. But it always activates when you first turn the printer on. The other day I decided to try it out. I figured since it is making noises, that perhaps it wouldn't work. Odd thing is, it did work. Just made noises. I agree with you, it does sound like something got into it. It sounds like that whatever it is, is rubbing against the gears. I'd guess that if it was a bug, the bug would be destroyed by now. Anyways, there is a lid that you can open. But you can't see anything.
The Top of the Printer (Where the noise is coming from)
Opening the Lid (Can't see anything)
From the Bottom side. (Scanner Lid up)
Is HP service good? It always depends on who you end up talking to and how patient and competent they are.
As a geek of course we want to fix stuff ourselves and I understand your desire to do so, but if you cannot figure it out and if the device stops working, don't bother paying to repair it (since it's no longer under warranty). It will more than likely cost more to fix than to buy a new one.
Some printers are rather hard to work on mainly because they may have lid and case switches that need to be made before the printer will work.
If you don't know where these are and how to jump them out then all you will be doing is opening the case to look at a bunch of "Stuff".
When removing the case some parts of the cases are held together with molded clips and again if you don't know how to remove you will end up cracking or breaking something.
I agree with afuhnk. Get a price for repairing vs. the cost of a replacement and then you can make a better decision.
I've done enough tests to know where the noise is coming from. I've run all three parts separately. Scanner works with out noises, The main printer parts still work just fine (no noises) Just the top unit makes noises. and it doesn't matter if you have the scanner cover up or down.
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