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(Solved) - My laptop is not showing that my laptop is connected directly to the wall, why?

(10 posts)
  • Started 1 year ago by Designing5
  • Latest reply from Designing5
  • Topic Viewed 295 times

Designing5
Designing5
Posts: 137

I'm setting up one right now with windows 8 on it. I don't see my battery charging from the icon on the taskbar or that it's connected to the wall. Why should I be looking for to make sure that I don't have a faulty laptop? One other thing: The laptop will not turn on (or stay on) when I first press on the power button when the cord is not plugged in. Please help me!

These are the specs on my system:
Toshiba laptop

Posted 1 year ago
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whs
whs
Posts: 17584

Looks like a battery problem. Is your battery well connected.

Posted 1 year ago
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Xhi
Xhi
Posts: 6298

Your link does not work for me. I do not have permissions to access your DOCs account.

Just post your make and model number. On most laptops there is a light in the keyboard area to show charging (blinking yellow) or fully charged and on power (Solid green)

Posted 1 year ago
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Designing5
Designing5
Posts: 137

I was afraid that you would not be able to see the image. The specs are AMD E-300 APu with Radeon Graphics, 4 gigs of ram, windows 8. It is nothing spectacular really. I am however havin a problem with the battery. It is charging now but as I mentioned before: It won't turn on without the help of the cord.
The link should work now, I believe..

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

How old is the comp/battery ?

Posted 1 year ago
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Designing5
Designing5
Posts: 137

The laptop was purchased online and received it 2 days ago. So, it's brand new.

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

Xhi

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

I would contact the vendor. You may have to use the warranty option.

Posted 1 year ago
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Xhi
Xhi
Posts: 6298

And you may need to leave the computer plugged in for 24hours to insure the battery gets a full charge before you try to use it on battery.

Accepted Answer · Posted 1 year ago
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Designing5
Designing5
Posts: 137

I appreciate your help. I will leave it plugged in overnight then. Thank you!

Posted 1 year ago
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