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How-To Geek Forums » Windows XP

My Computer Restarts Itself, How Can I Stop This?

(4 posts)
  • Started 2 months ago by Gospelpsalmist
  • Latest reply from Gospelpsalmist
  • Topic Viewed 312 times


Gospelpsalmist
Gospelpsalmist
Posts: 9

Hello,
I am having an annoying problem. My computer restarts itself. The last time it happened was this morning whwn I was doing some listens on My Space Karaoke site. I have Optimum Online Triple play with offers free CA security which is what I have, but when I run the virus scan, before it is over my computer restarts itself even if I run it in safe mode. I disable the auto restart on system failure but it still restarts itself at times. Like when I am looking at a You Tube type video or on my karaoke sites. I have Windows XP Home Edition. Can someone help me please? Thank you in advance.

~Martha~

Posted 2 months ago #
 
satansoldier
satansoldier
Posts: 130

I'm having difficulties understanding you, but from what i can gather, my best suggestion would be to get hold of an AV program that can be booted from a cd. Norton antivirus allows you to put it in the cd drive, boot the computer and run a virus scan without windows.
If this doesnt work for you or the scan comes back clean, you may have to re-install your operating system. Either way, i would start backing up essential files.

Posted 2 months ago #
 
jd2066
Posts: 3198

Do the steps at http://www.howtogeek.com/howto.....ic-reboot/ and a Blue Screen Error should appear instead of an automatic reboot. When that happens post the error message and file name if displayed.

Posted 2 months ago #
 
Gospelpsalmist
Gospelpsalmist
Posts: 9

Thank you so much

Posted 2 months ago #
 

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