Much faster internet « How-To Geek Forums

Posts: 5476

Phew...the sun shines on the righteous.

Posted 2 months ago #

jack7h3r1pp3r

Posts: 2330

it's like a modern day miracle

Posted 2 months ago #

InDiSent

Posts: 356

Well, i finally got my $100 credit for referring my mother in law. It only took 6 months. There's supposed to be another one next month for a friend that i referred, let's see if i get it.

Posted 2 months ago #

The Geek

Posts: 1445

I keep forgetting to call verizon and ask about the upgrade... maybe I'll remember tomorrow.

Posted 2 months ago #

InDiSent

Posts: 356

Here's a reminder to call Verizon.

Posted 2 months ago #

jack7h3r1pp3r

Posts: 2330

lol

Posted 2 months ago #

The Geek

Posts: 1445

Well they Claim it will be updated by 10pm tonight. Anybody want to take any bets on whether it really will be or they just lied? =)

Posted 2 months ago #

Bartman

Posts: 303

If your luck with them is anything like mine, you're in for a "up hill battle".
I've been trying for 3 or 4 months now to get a Fios TV set top box replaced.

Posted 2 months ago #

The Geek

Posts: 1445

The jury is in. Verizon lied again. I'm gonna call the other line and get mean.

Posted 2 months ago #

raphoenix

Posts: 1718

Posted 2 months ago #

jack7h3r1pp3r

Posts: 2330

hmmmmm.....blank post sounds iffy

Posted 2 months ago #

raphoenix

Posts: 1718

ALWAYS

Posted 2 months ago #

jack7h3r1pp3r

Posts: 2330

@the geek just tell them that you are THE GEEK and they should do what you tell them too as you are the master of all the geeks :)

Posted 2 months ago #

The Geek

Posts: 1445

So today I call in and got really angry with them... they "looked into it" and said there's a problem with my account and it would take 3 days to fix and they'd call me back...

EXCEPT THEY ALREADY GAVE ME THAT LINE last week... nothing ever happened. Of course I relayed that to them, and told them I'm switching back to cable if they can't fix the problem... but who knows if they'll fix it.

It seems like they use one of two techniques:

1) Great, everything is updated and it will be active at 10pm. (Lying through their teeth as they say it and nothing happens)
2) There's a problem with your account and it will take 3 days to fix. (Translation: Don't call us for 3 more days)

I think I'm going to write an article on this topic... maybe 60,000 subscribers reading about their idiocy will help speed things along.

Posted 2 months ago #

InDiSent

Posts: 356

I think an article would be a great idea. The negative publicity should be enough to get them to fix your issue. Hopefully, it will also get them to fix other peoples issues as well. You should try to contact their public relations rep and see what they have to say......or at the very least send them a link to the article so that they might read it and try to make some changes in the way they do things. Wait.......did i just say that?

Posted 2 months ago #

The Geek

Posts: 1445

Are you implying that you have knowledge of an airborne swine? =)

Posted 2 months ago #