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Much faster internet

(39 posts)
  • Started 4 years ago by Scott
  • Latest reply from raphoenix
  • Topic Viewed 2051 times

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Lighthouse
Lighthouse
Posts: 13598

Phew...the sun shines on the righteous.

Posted 4 years ago #
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jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2815

it's like a modern day miracle

Posted 4 years ago #
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InDiSent
InDiSent
Posts: 1084

Well, i finally got my $100 credit for referring my mother in law. It only took 6 months. There's supposed to be another one next month for a friend that i referred, let's see if i get it.

Posted 4 years ago #
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thegeek
The Geek
Posts: 2059

I keep forgetting to call verizon and ask about the upgrade... maybe I'll remember tomorrow.

Posted 4 years ago #
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InDiSent
InDiSent
Posts: 1084

Here's a reminder to call Verizon.

Posted 4 years ago #
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jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2815

lol

Posted 4 years ago #
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thegeek
The Geek
Posts: 2059

Well they Claim it will be updated by 10pm tonight. Anybody want to take any bets on whether it really will be or they just lied? =)

Posted 4 years ago #
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Bartman
Bartman
Posts: 1287

If your luck with them is anything like mine, you're in for a "up hill battle".
I've been trying for 3 or 4 months now to get a Fios TV set top box replaced.

Posted 4 years ago #
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thegeek
The Geek
Posts: 2059

The jury is in. Verizon lied again. I'm gonna call the other line and get mean.

Posted 4 years ago #
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raphoenix
raphoenix
Posts: 14920

Posted 4 years ago #
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jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2815

hmmmmm.....blank post sounds iffy

Posted 4 years ago #
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raphoenix
raphoenix
Posts: 14920

ALWAYS

Posted 4 years ago #
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jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2815

@the geek just tell them that you are THE GEEK and they should do what you tell them too as you are the master of all the geeks :)

Posted 4 years ago #
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thegeek
The Geek
Posts: 2059

So today I call in and got really angry with them... they "looked into it" and said there's a problem with my account and it would take 3 days to fix and they'd call me back...

EXCEPT THEY ALREADY GAVE ME THAT LINE last week... nothing ever happened. Of course I relayed that to them, and told them I'm switching back to cable if they can't fix the problem... but who knows if they'll fix it.

It seems like they use one of two techniques:

1) Great, everything is updated and it will be active at 10pm. (Lying through their teeth as they say it and nothing happens)
2) There's a problem with your account and it will take 3 days to fix. (Translation: Don't call us for 3 more days)

I think I'm going to write an article on this topic... maybe 60,000 subscribers reading about their idiocy will help speed things along.

Posted 4 years ago #
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InDiSent
InDiSent
Posts: 1084

I think an article would be a great idea. The negative publicity should be enough to get them to fix your issue. Hopefully, it will also get them to fix other peoples issues as well. You should try to contact their public relations rep and see what they have to say......or at the very least send them a link to the article so that they might read it and try to make some changes in the way they do things. Wait.......did i just say that?

Posted 4 years ago #
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thegeek
The Geek
Posts: 2059

Are you implying that you have knowledge of an airborne swine? =)

Posted 4 years ago #
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Scott
Scott
Posts: 5618

Gotta love VZ,
http://consumerist.com/5032065.....your-calls

Posted 4 years ago #
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InDiSent
InDiSent
Posts: 1084

I plead the 5th.

Posted 4 years ago #
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raphoenix
raphoenix
Posts: 14920

									

									

										

																					
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