How-To Geek

When I try to get into my msn homepage I get redirected to Dell msn hompage I am running windows7 I have had this problem before and got rid of it but cannot remember how I did it, any help would be great.

Thanks Gary, but I tried to enter http://msn.com/ on numerious occasions and it still redirects me to Dell msn homepage, I can't find anything else in my add/remove programmes that might redirect my homepage I am at a loss right now.... Jimmy

If your homepage reverts back to Dell, then it would be a good assumption it is a setting within your Dell programs. You don't want to remove the program, just change the setting. I'm not familular with a Dell system, so you would have to check that by clicking your Start Button and finding the Dell programs in the list of programs you have installed. Go into each program to look for that particular setting.
Back in internet options you can try by changing it to a blank page then go to msn.com and click on Make MSN my homepage. Also, you could try to uninstall Google toolbar if you have installed to see if this would help. Though, I believe calling Dell to tell them the issue you are having may be the quickest solution...Garry

Thank you guy's for your help, I have tried all of the above and also from other forums but... nothing seems to work I still get redirected to dell msn, but what I have found out that there is a lot of unhappy Dell customers with the same issues and Dell wants to charge them to rectify the situation.

My advice stay away from Dell computers.

Thanks again.

If you type into the ADDRESS BAR "www.msn.com" will it go there or does it get re-directed back to Dell's MSN page? Mine (Dell XPS Studio 435T) always goes to the Dell MSN page, no matter what I type in. It (IE) opens to http://dell.msn.com/?pc=MDDC, and if I enter www.msn.com, it is open to http://dell.msn.com/. Reason is I'm quite sure is that IE shipped with Dell is Dell's 'special' version. BTW, he 'real' homepage in the General tab of Internet Options shows as http://g.msn.com/USCON/1, so it is possible this is the cause of the redirection. My IE task header on top says it IE provided by Dell. My old system also was like that but when I upgraded IE the problem went away. I don't use IE much and it doesn't bother me, but I suspect Dell altered IE to go to that page whenever MSN was accessed.

If it really bothers you, switch to Firefox or try upgrading IE from the MS download site, that should overwrite the IE installed and probably solve the problem.

Irv S.

Hang on a minute...IE8 in win 7? can it be uninstalled? reason; did or do DELL cause or provoke the home page?
Do as ispalten suggested as a process of elimination, not a long task.

Mike

Agent (David_203668): "I see that this a software issue but as a hardware technician, I can try few basic things to fix the issue, but if the issue still persists, you need to contact our special software team which can help you fix this issue, however it is a fee based support"
. They will first let you the fee first, and if you okay with it, only then they will proceed with the troubleshooting.
03/21/2010 11:16:24AM Agent (David_203668): "Is that okay?"

This is what Dell told me, does anyone have any input on what could be wrong with my softwre?
Thanks

Jimmy, nothing is wrong... have you tried FireFox? Have you gotten IE 8 off of the MS D/L site and installed it?

It is the Dell supplied IE8 that is doing it, BY DESIGN of Dell.

Irv S.

Jimmy,

Interesting? I used FireFox and went to www.msn.com and it was the real thing? IE 8 always gets me to the Dell 'version'? Don't know why you got re-directed?

I just put both FF and IE up to that page, and to be honest with you, other than the circle with Dell in it after MSN on the top, and the Dell and You on the right side where Popular Searches is?

No big deal, at least to me?

Wow, I just tried www.msn.com in FF again... well, it looks like it got 'poisoned' too... when I put http://dell.msn.com/?pc=MDDC into the address line I was greeted with a 'welcome to Dell' and some stuff about Windows Live. Now I'm redirected... but I don't care...

Irv S.