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microsoft outlook is forced to shut down with emails and are lost

(5 posts)
  • Started 2 years ago by cosmos
  • Latest reply from cosmos
  • Topic Viewed 958 times

cosmos
Posts: 11

when microsoft outlook is forced to shut down with emails open. When oulook is re opened email is not in draft folder as it was with my old computer. where do they go? email was to be sent.
have windows 7 home premium
thanks

Posted 2 years ago
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CompWiz
CompWiz
Posts: 864

I think the first step here is to figure out why Outlook keeps shutting down.

Open task manager and see under the 'Processes' tab. Post an image of it if you can.

Posted 2 years ago
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cosmos
Posts: 11

Hi,
I can't seem to paste task manager here from snipping tool.
OE shuts down because I do it manually as it goes into freeze mode. probably when computer has been on for a few days and many emails opened.
That email lost must be somewhere.
Did not have a an email address on it.
thanks

Posted 2 years ago
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Lighthouse
Lighthouse
Posts: 13598

To post an image here, see,
http://www.howtogeek.com/forum.....?replies=8

Posted 2 years ago
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cosmos
Posts: 11

thanks

Posted 2 years ago
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