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MICROSOFT ASATAP ADAPTER 2 NOT WORKING WITH VISTA

(20 posts)
  • Started 1 year ago by vince233
  • Latest reply from Lighthouse
  • Topic Viewed 855 times

vince233
Posts: 9

Just run scans and norton picked this problem up with my daughters pc how can i fix it, i tried updating the driver but it says best driver is already installed

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Hi Vince, try running this command in an elevated Command Prompt,
sfc /scannow

Posted 1 year ago
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vince233
Posts: 9

Lighthouse I need a little help on what an elevated command prompt is, im not that techy

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Right click on the Command Prompt shortcut, and select "Run as Administrator"

Posted 1 year ago
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vince233
Posts: 9

ok lighthouse sussed elevated command prompt its running now i will let you know the outcome

Posted 1 year ago
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vince233
Posts: 9

it says windows resource protection found corrupt files and successfully repaired them, details are included in the cbs .log windir\logs\cbs.log. for example c:\windows\logs\cbs\cbs.log but i still have a yellow triangle over the driver, going to reboot

Posted 1 year ago
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vince233
Posts: 9

problem is still there im afarid

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Then I think you need to get a new driver from either your computer manufactures, or the devices, support site.

Posted 1 year ago
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vince233
Posts: 9

not sure what it does, i have disabled it without seeing any problems, do you think its possible to uninstall the driver and then reinstall it

Posted 1 year ago
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warlock
warlock
Posts: 4100

http://support.microsoft.com/kb/932520 Any help with this?

Posted 1 year ago
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ronniesonora
Posts: 919

vince233, check here http://support.microsoft.com/kb/932520

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

If you uninstall it, it will re-install on your next reboot. You can try that.

Posted 1 year ago
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ronniesonora
Posts: 919

Sorry warlock, guess I'm a little slow.

Posted 1 year ago
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warlock
warlock
Posts: 4100

Almost a tie. LOL

Posted 1 year ago
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vince233
Posts: 9

I uninstalled it but it has not reapeared after a reboot

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Did you do that in Device Manager ?

Posted 1 year ago
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vince233
Posts: 9

yes

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Shut down the laptop, unplug everything, take battery out, leave for 15 mins..Battery back in restart, and see what happens.

Posted 1 year ago
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vince233
Posts: 9

its a pc not a laptop, does this change anything

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

No. But does this help ?
http://social.technet.microsof.....9d58303af/

Posted 1 year ago
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