MASSIVE LAPTOP PROBLEM - pleease help

Posts: 1567

My Acer Aspire 5920 laptop is saying
hard drive failure may be imminent, presss f1 to continue
nothing happens!
HELP

Posted 5 months ago #

whs

Posts: 6322

I have seen that recently on another system - and the hard drive failed soon after. If it's under warrenty, have them send you a new one. You can try to run CHKDSK or the H/W diagnostics in the BIOS.

Posted 5 months ago #

Aleeve

Posts: 1567

new laptop?
how do i run the stuff you said in bios?
and also i can access the thing where i restore my computer to factory settings

Posted 5 months ago #

Aleeve

Posts: 1567

please
i feel like crying
my laptop suddenly froze, made some really nasty clicking sounds and turned off, now showing the hard drive failure imminent screen
im not sure if system recovery is working now either
HELP

When I try system recovery it is saying D2D32 type mismatch
so that wont work either

Posted 5 months ago #

Lighthouse

Posts: 5574

Do you have another computer?

Posted 5 months ago #

Aleeve

Posts: 1567

yes
I AM AT ABSOLUTE WIT'S END
I had to do system recovery before when it did not boot up and did a constant loop of startup repair
I know I need to ring Acer, but that will only be my last resort
Besides, they are closed at the moment

Posted 5 months ago #

Lighthouse

Posts: 5574

You are not the only one. My system is scewed also.

Posted 5 months ago #

Aleeve

Posts: 1567

Ok
I have lots of data on uncorrupted D: drive
will there be any way to get this off?
and how?

Posted 5 months ago #

Lighthouse

Posts: 5574

Possible, but not tonight. It needs to rest before you attack it.

Posted 5 months ago #

Aleeve

Posts: 1567

ok
so shall i leave it over night?

Posted 5 months ago #

Lighthouse

Posts: 5574

can you take it out easily?

Posted 5 months ago #

Aleeve

Posts: 1567

lighthouse
1) will this be easy for me to do
2) will it cost lots?
3)should i ring up acer tomorrow?

Posted 5 months ago #

Aleeve

Posts: 1567

i dont know - i'm not good with taking apart computers
i shall ring the company tomorrow and create a lot of fuss

I am so cross right now - the second time as well

Posted 5 months ago #

Lighthouse

Posts: 5574

it's under warranty?

Posted 5 months ago #

Aleeve

Posts: 1567

yes - only half a year old!
What i shall do - (in best scenario)
Find a way of getting data of d drive ( i hope)
somehow get my money back for an appalling laptop that has failed TWICE
and then get you guys to find me a really good laptop that works!

Posted 5 months ago #

Aleeve

Posts: 1567

lighthouse do you think i am going to be able to save my d drive?

Posted 5 months ago #

Lighthouse

Posts: 5574

email me your phone number and i'll talk you through it

Posted 5 months ago #

Aleeve

Posts: 1567

i cant at the moment sorry
but were you going to talk me through saving d drive?
i think ill wait until i have rung acer if thats ok, as opening it up might void warranty
thanks

why does this have to happen to me - will I have done anything?

Posted 5 months ago #

Lighthouse

Posts: 5574

When you phone Acer, ask for Chris or Dave in the Tec dept.

Posted 5 months ago #

Aleeve