Hi all – I hope you will have patience with this non-computer geek – lol.
I installed Win 7 on my Dell XPS 630i about ten days ago and since then have regretted ever even considering moving from my hated Vista to 7. I have encountered numerous issues that remain unresolved. First: display – really poor. No matter what settings I use, resolution, font size, etc. the display is really off. Instead of using the full screen the display occupies only the middle and either side and top and bottom contain large black lines. I have done everything I know how: adjusted resolution from very high to very low; adjusted font size from tiny to extra-large and reloaded drivers directly from Nvidia’s website. Nothing has worked. Online the display is particularly awful and almost impossible to read unless I move my eyes into the screen.
1. Second issue: I can no longer click on links in e-mails or online. Each time I receive this error message: This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
2. When attempting to upload or download images from my own website [I’m a photographer and post images for clients online] I receive an error message stating the system admin has prohibited that action
3. When attempting to conduct any action that has not previously been used I am prompted numerous times to get system admin permission before proceeding. This happens when attempting to move a file from one location to another; when attempting to delete a file; when attempting to access or change settings under the control panel and whenever I try to change formatting in any application
4. The system hangs and/or freezes frequently and must be manually rebooted
I am the sole user of this system. I am signed in as the system administrator. There are no other user accounts.
I spent approximately 90 minutes with a Microsoft technician last Friday. He had me reload the Nvidia drivers from the website. This did not resolve the display issue. He then took remote control over the system in an attempt to diagnose and repair both the display issue and the other issues. He was unable to do either.
I am really at my wit’s end on this stuff! I’ve been wasting a huge amount of time just trying to get my system to run with this new OS. As bad as Vista might have been, at least I did not spend most of my day trying to get it to work properly! I am tempted to just go back to Vista but am not sure of how. If someone – anyone – can offer me some help, I’d be greatly appreciative. I have no idea what to do now and apparently neither did the tech with whom I tried to work.
Dell XPS 630i
Intel Core 2 Duo CPU 3.2GHz
4 GB RAM