I'm looking for a good way to track computer issues as well as solutions to those issues.
When I have a problem with my computer, I search the Internet for solutions to that problem. I may come across 10 different websites with 10 different possible answers to my problem. I will typically do some additional research and try to narrow down the set of possible solutions. Next I will try implementing those solutions one-by-one until I find one that fixes the problem. If none of those solutions fixes my problem, then I go back and search for other solutions that I might have overlooked.
When I eventually find a solution that fixes my problem, I stop right there. Problem solved; I'm happy. This is all fine and dandy until the same (or a similar) problem pops up a few years later. I may remember that I experienced a similar issue in the past, but I have trouble remembering which solutions I used to fix the problem and which solutions were a waste of time. I end up having to repeat the entire process all over again to come up with a solution.
What I would like to find a way to keep a journal or log of some sort where I could track issues, symptoms, and solutions. This way if the same problem comes up again on my computer or a family member's computer, I know where to look for the answer.
I realize I could just keep a text document with problems, solutions, links to helpful websites, etc., but I'm hoping to come up with something a little more robust. At work we use an internal forums website and we start a new thread for issues as they arise. I'm wondering if anyone has tried a different approach to tracking personal computer issues. Any thoughts or suggestions would be appreciated.
p.s.- I'm not sure that I posted this in the correct How-To Geek forum. If it needs to be moved to a more appropriate forum, please let me know.