Alright guys heres a tough one. My sister broke her laptop's moniter and asked me to fix it. So i turn it on and the moniter shows random lines and once flickered the startup screen. Iconnect it to a moniter via vga cable. So it says "need to check disk for consistency. Press any keyto skip" etc etc. I let it do iit but it never finished. So i restart and skip that.
The computer is bogged down with crapware. I defragement and everything. I run "fsutil dirty query c:" and yes its dirty. I try running "chkdsk /f /r C:" it says "cannot lock current drive. Chkdsk cannot run cause its in use by nother process....run on next startup?" Y/n. So i do that. But to no avail.
So i figures the physical moniter still works, it just cant understand the computer. So i try factory resetting the whole thing. Only problem is, is that f11 isint working on startup... niether is esc, f2,f10, or f12.
Too long didnt read:
Monitor is "broken" how to clean dirty drive(read: alternatives to normal response.)
Any help would be apprecieted but id do just fine telling her shes screwed.
Hp pavilion laptop.