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iOS 5 - BBC iPlayer screen goes black but I can still hear sound

(6 posts)
  • Started 4 years ago by alicex
  • Latest reply from hatryst
  • Topic Viewed 1573 times

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Posted yesterday 
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alicex
Posts: 20

I've been watching iPlayer regularly on the iPad my son bought me at Christmas. Last week I started to watch a programme but 30 seconds into it the screen went completely black, but the sound remained.

Is there anything I can to do to get iPlayer working again.

Incidentally, the iPad was bought in the USA - would that have anything to do with the problem?

Posted 4 years ago
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hatryst
Posts: 3482

Did you watch it on the default browser (Safari)?

Posted 4 years ago
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alicex
Posts: 20

I'd downloaded the ipad app for iPlayer and tried to watch it on that.

Posted 4 years ago
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hatryst
Posts: 3482

Have you tried it in Safari, Opera, or any other player?
Try removing, and then reinstalling the app.

Posted 4 years ago
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alicex
Posts: 20

I unstalled the app and reinstalled it - no joy. I'll try your suggestion re Safari. I'm wondering if my download speed is sufficient - though it was fine.

Posted 4 years ago
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hatryst
Posts: 3482

If it WAS working fine and it doesn't work now, something might have changed...

Posted 4 years ago
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