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(30 posts)

Started 4 months ago by hollyoaks777
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hollyoaks777

Member

Posts: 47

i called my isp today as i wasn't able to get online.I am using IE7, anyway he told me to goto internet options>advanced>reset.That solved the problem, but now alot of my web pages wont open.How do i solve this as i have tried restore advanced settings.
thank you in advance

Posted 4 months ago #

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AST

Member

Posts: 126

Do you have a good connection? See how your connection is with www.speakeasy.net/speedtest/

Posted 4 months ago #

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hollyoaks777

Member

Posts: 47

yes connection is fine mate 9.77mbs

Posted 4 months ago #

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AST

Member

Posts: 126

They won't open at all or is it just pictures? Is the text opening or just a blank screen?

Posted 4 months ago #

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hollyoaks777

Member

Posts: 47

they wont open at all.I just get the diagnose internet problems, and when i do that there is nothing wrong with my connection.

Posted 4 months ago #

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AST

Member

Posts: 126

Holly it will take someone more advanced to help you than me,but hang in there these folks are pretty good at solving issues!

Posted 4 months ago #

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AST

Member

Posts: 126

By the way.Did you try a simple reboot of the PC?

Posted 4 months ago #

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hollyoaks777

Member

Posts: 47

yes done that too mate, i was wondering if i could download ie7 again because i dont like ie8 have problems with it, from a good source and it would overwrite existing problems.I dont know just an idea.

Posted 4 months ago #

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hollyoaks777

Member

Posts: 47

i am sorry guys but i forgot to tell you's that my isp told me to do what i said in the first post straight after a reinstall.I dont know if this makes any difference.

Posted 4 months ago #

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AST

Member

Posts: 126

Holly. If you simply remove IE8,(from add/remove programs)Windows will automatically go back to IE7.You don't have to download it again.I don't like or use IE8 either. Windows keeps messing around with changing things and they mess it up. Also try running an anti malware program i.e. "malwarebytes".You might got a bug in there! I assume your running XP?

Posted 4 months ago #

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ispalten

Member

Posts: 401

This sounds like your DNS was re-set possibly. If you PING the site you are trying to go to in a COMMAND PROMPT, what output do you get?

For instance, if you are trying to go to WWW.CNN.COM and get the error, go to START MENU and open COMMAND PROMPT and enter "PING WWW.CNN.COM" (use the one that you get an error at) and is if it 'finds' the site.

You should see something similar to this,

C:\>ping www.cnn.com
Pinging www.cnn.com [157.166.255.18] with 32 bytes of data:

The IP address shows in the brackets and indicates the DNS has found the site. If it doesn't find it, you don't get the address.

It is also possible the INTERNET OPTIONS were reset to such a setting that cause this, check the SECURITY, PRIVACY, and CONTENT and make sure those setting make sense to you. Check the buttons to see additional settings as well.

Irv

Posted 4 months ago #

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hollyoaks777

Member

Posts: 47

i do that at speedtest.com is that the same thing you are talking about.Its vista i am running sorry

Posted 4 months ago #

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hollyoaks777

Member

Posts: 47

can windows updates cause problems, as i am thinking of turning them off.In my old xp computer i never installed 1 update and had no problems at all.

Posted 4 months ago #

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Moderator

Posts: 7487

holly. Set them to inform you, but not install. Then hang on a week or so to see if there is any problems with any of the updates. If no probs, install.

Posted 4 months ago #

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hollyoaks777

Member

Posts: 47

ok mate thank you, i have managed to solve the problem by doing a complete reinstall.But i would like to know where you find out if updates are causing problems before you install them.

Posted 4 months ago #

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Moderator

Posts: 7487

A good indication is a sudden rush of similar problems appearing after update day, on sites like this one. But I generally just google the update number and see what's new out there.

Posted 4 months ago #

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hollyoaks777

Member

Posts: 47

what do you mean by rush and does google tell you what updates are causing problems.
thank you in advance

Posted 4 months ago #

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ColinAirlie

Member

Posts: 394

If Microsoft release a certain update and the next day there's lots of the same problem being posted on sites such as here, then it's a fair bet the update could be to blame. I'm guessing something similar to that LH? If you google the update number then you'll find lots and lots of info on it, including posts regarding it on forums.

Ta,

Col

Posted 4 months ago #

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