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(Solved) - I get redirected to a website or websites with ads on them

(33 posts)
  • Started 1 year ago by AnnaQuezada
  • Latest reply from AnnaQuezada
  • Topic Viewed 774 times

AnnaQuezada
Posts: 21

Even when I type a website in the URL it will re direct me to some other random page or a page with some ad . I use to have a virus but I took my computer some where and they got rid of it but I'm not sure what is wrong now ? It use to do this as well before the virus was taken off . I have downloaded Google Chrome because originally I had Internet explorer to try to fix the problem but that didn't help. My computer has been restored but still no help . What can I do ?

Posted 1 year ago
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warlock
warlock
Posts: 4100

It looks like your previous problem was not solved. You are going to have to do as raphoenix suggested.
http://www.howtogeek.com/forum.....?replies=8

Edit: When you say your computer was restored, what exactly was done?

Posted 1 year ago
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AnnaQuezada
Posts: 21

I'm not sure that's what the person that fixed my computer said & it looks like they restored it because when I got on it was like new with its original documents but the ads were still here .

Posted 1 year ago
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vistamike
vistamike
Posts: 10945

raphoenix actually gave you the best option but you did not follow his advice

You obviously have some toolbars attached so you did not do a complete recovery

I would be looking at the 2 free apps below, run both as full scan

http://www.malwarebytes.org/pr.....ytes_free/

http://www.superantispyware.com/

Posted 1 year ago
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AnnaQuezada
Posts: 21

Will do .

Posted 1 year ago
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AnnaQuezada
Posts: 21

I did run the Malwarebytes and it told me I had a Torjan Dropper & Trojan Clicker .

Posted 1 year ago
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AnnaQuezada
Posts: 21

& a Rookit

Posted 1 year ago
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ronniesonora
Posts: 919

Did Malwarebytes remove it? If not try this http://www.malwarebytes.org/products/mbar/

Posted 1 year ago
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AnnaQuezada
Posts: 21

I don't think malware is doing much it just tells me the viruses my computer now has & "deletes"them but once I run the scan again it's still there all it says is that I can quarantine them .

Posted 1 year ago
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ronniesonora
Posts: 919

Did you run the malwarebytes root kit in the post above?

Posted 1 year ago
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AnnaQuezada
Posts: 21

Yes I think I did a block window asks if I want to I clicked yes it shuts down & turns back on but I still have the Trojan.Clicker & Rootkit.0Access .

Posted 1 year ago
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AnnaQuezada
Posts: 21

Black window *

Posted 1 year ago
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ronniesonora
Posts: 919

Check here http://www.ehow.com/how_507498.....icker.html

Posted 1 year ago
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AnnaQuezada
Posts: 21

I tried the above as well but I wasn't able to open all of that on my computer because I couldn't find it .

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

Anna ,

Run the SAS program VistaMike suggested it will remove the registry files (infected) and it also removes rookits.

Posted 1 year ago
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AnnaQuezada
Posts: 21

Okay I'm running that right now .

Posted 1 year ago
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AnnaQuezada
Posts: 21

It looks like it worked. Thank you guys so much .

Posted 1 year ago
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warlock
warlock
Posts: 4100

Thanks for posting back. Would suggest using a good anti virus to help stay that way.

Posted 1 year ago
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amkeew
amkeew
Posts: 661

ronniesonora - Thanks for the mbar linky. Just ran it and it already found 4 malwares. And is still running.

Posted 1 year ago
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AnnaQuezada
Posts: 21

Which Anti virus would you suggest ?

Posted 1 year ago
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