It's a fairly old laptop. There was a lawsuit a couple years back against HP about the batteries on this particular model. The battery's never worked right, but the computer always ran fine as long as it was plugged in. I got it back out the other day (I've got a newer desktop & haven't used it in a while), but when I start it up, it won't go past the HP logo screen. I've tried F2 to get to setup, but it just sits & 'thinks' indefinitely. I'm not sure what I can do to get it back to normal. - Thanks!
HP Laptop - Won't Load Past Start Up Screen(18 posts)
Do Both suggestions.
Unplug machine, remove main battery and also remove small 2032 CMOS battery for about 5 minutes.
Replace small 2032 CMOS battery with a new one.
Put everything back together and plug in power adapter to wall receptacle.
Power up machine and see if you can get into Bios Setup by using F2 Key.
Ensure Bios is Re-set to Defaults plus set up correct Date and Time, etc.
Save Bios Settings and Reboot Laptop.
Post Back as to Results.
I couldn't access the CMOS battery. I tried to take it apart, but couldn't access it enough to even locate the battery. I took out the main battery, and plugged in the charger. I turned it on, entered setup, & it asked me for a password. I didn't know the password so I shut it back down. I have not been able to access that screen again, it sit & 'thinks'. I'll try again this weekend to disassemble it. There must've been something I missed. - Thanks
Rereading the thread I don't think we really have a battery problem. As Lighthouse said, the CMOS battery is probably OK. They last 5 to 7 years and if it was dead, you would not have gotten that far. The main battery should not be a problem either. If it's dead you may want to buy a new one another day, but right now the laptop should run on wallpower.
It looks more like you are in some sort of loop. Try hitting F8 when you get to the HP logo. That should get you into safe boot. If that works, do a restart from there. If it does not work, we'll have to regroup.
Btw: The CMOS battery is on the motherboard - sometimes hidden. Be careful on the Mobo. Read this.
This topic has been closed to new replies. Please create a new topic instead.