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(Solved) - howtogeek.com is forgetting my login information

(16 posts)
  • Started 3 years ago by chrisbphoenix
  • Latest reply from chrisbphoenix
  • Topic Viewed 1163 times

chrisbphoenix
chrisbphoenix
Posts: 48

I have this howtogeek account (and I love it) but for some reason, every once and a while, the login screen will not let me in. (even with the correct ID and Password) I have had to recover my password way too many times, just today in fact between my last post and this one. I don't know why.

Also I can't seem to convince the user profile information page that my email address has changed for long, it keeps reverting back to my old one.

Please help, and thank you in advance!

For anyone wondering, the following describes the system I posted this with (unless the post concerns a different machine). This may or may not be a system I own or even that I plan to use again.
Though this one in particular is one I assembled for my Grandma:
Dell Optiplex GX280
Intel Pentium 4HT 2.8GHz
1GB RAM
Nvidia Geforce 7600 GS 256mb
HID Compliant Devices (mouse and keyboard)

Posted 3 years ago
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LH
LH
Posts: 20002

Easiest solution. Don't log off.

Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

Hey, don't I know you from somewhere?...

Yeah, I had thought of that, but the thing is, I don't. It sort of half-logs-me-off by itself sometimes.
The privileges of a logged-in user are gone... but the "My Profile" and "Logout" links are still there. It's the only problem I have ever seen like this.

Posted 3 years ago
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LH
LH
Posts: 20002

Close the browser, manually delete the cache, and the cookies.

Accepted Answer · Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

Sound advice.
Would the cache interfere in the midst of my browsing the HTG site?
I was posting the sub-woofer thread, and then encountered the problem described above. Then I recovered my password with the "forgot my password" bit, and posted this thread. Throughout, I was at the computer and did not close the browser, nor did I leave the HTG page.
Any ideas?

Posted 3 years ago
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LH
LH
Posts: 20002

Depends what's in the cache. What browser are you using ?

Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

Ok the problem just occured twice in a row.

Right now, I'm using Chromium on Ubuntu 10.10... But I have encountered this problem on other systems. (though I can't remember if it has been on other browsers)

Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

I have some screenshots that show the problem (I think)
If they are missing, I'll need instructions on how to post them properly.

Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

Will be at dinner for next hour....
Thanks for the help LH

Posted 3 years ago
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LH
LH
Posts: 20002

See,
http://www.howtogeek.com/forum.....?replies=8

Posted 3 years ago
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LH
LH
Posts: 20002

btw. If you have a login problem, my email address is (to the left of this post, click on Moderator). But please bear in mind that I live in France, so you may not get an instant response. Time zones and all that. Swallows too slow this year. Same old same old.

Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

I understand. Thanks!
Are you French? or just live there?

Posted 3 years ago
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LH
LH
Posts: 20002

English, lived in France a long time.

Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

Thanks for the link. Here are the screen shots:

Here notice the heightened ability to modify the status of my thread, and the options to view my profile and logout.

Same exact page, just after scrolling down, asking me to login to post a reply.

Now a different thread with the heightened ability to modify my thread missing, yet the view my profile and logout links remain.

These were all captured in rapid succession. Any ideas?

Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

Uh... did I do something incorrectly?
I see three broken image icons...................
UPDATE:
Never mind, the links work. (Right click, open image in new tab)

Posted 3 years ago
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chrisbphoenix
chrisbphoenix
Posts: 48

Old thread.... The problem seems to have subsided.
Thanks for all your help LH

Posted 2 years ago
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