ok... im quite often helping people with there computers... and i get frustrated when they really suck at describing what they are seeing... for example, i was helping a guy download a japanese ime... and he said there was some error or what-not... i had no idea what he was talking about... if i could see his screen, or take control of his computer with mine temporaraly (with user permission ofcoarse)... it would be so much easier!!! is there any way to do that...
in the end we relized he was just missing a requirement to download it... but i did know that... and if i could see his computer, (or better yet, do it myself,) it would be so much easier...
i understand this probly isnt a common request... so it may not easy to find a way to do it... but i just need a way to get control of there computer with out "them" haveing to do anything hard (because i dont want them getting confused while i try to take over, and it being just as frustrating...), even if it takes me some working for it to be done...
i dont want to do screen shots... i want a live feed... and i dont want external webcams or something like that if it had to be soully visual... i want a screen to screen... no extra hardware like a camra
but i would prefer a way to quickly and temp' take control... i dont want to set up a permanet 2 way network between us...
is there any suggestions on how to do this? im sure yall have had simular problems and have found ways to do this...
thanks for the help ahead of time
Dcw329
