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how to fix "a disk read error occured" on HP pavilion, windows vista 64-bit?

(6 posts)
  • Started 3 years ago by muurple
  • Latest reply from muurple
  • Topic Viewed 5330 times

muurple
Posts: 4

ive tried F11 but it still goes to "a disk read error occurred press CTRL+ALT+DEL to restart" and if i do restart, it will say the same. & i downloaded the recovery manager from HPs website onto both a disc & USB. i turned my laptop on put the disc in and then restart it and my laptop would hum like it usually does when theres a disc in but it came up with the same message, ive tried this more then a few times and it still doesnt work. then i tried the same with the USB but of course it still doesnt work. please hellp!

Posted 3 years ago
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vistamike
Posts: 10945

muurple, hi. When you boot hit the F12 key, this will take you to the boot screen, select cd/dvd, reboot and you should be booting from there. Looks like you still booting from the HDD.

Mike

Posted 3 years ago
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muurple
Posts: 4

thanks vistamike, i tried and it said the same thing though :|

Posted 3 years ago
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vistamike
Posts: 10945

With a passion, I hate HP.

I don't think your machine is booting from the dvd
For the moment, forget usb
Boot into the bios and tell it there to 1st boot cd/dvd. And ensure the drive is showing (please confirm this)

Edit. Try cleaning the laser with a bit of isopropyl on a cotton bud.

Mike

Posted 3 years ago
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muurple
Posts: 4

how do boot into the BIOS?
& im definately not getting HP next time

Posted 3 years ago
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muurple
Posts: 4

oh i kept tapping F2 & it did a memory scan & a hard drive scan, it said i need to replace hard drive 1... is that gonna be costly?

Posted 3 years ago
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